Lucille
October 29, 2008
Couple
10.0
Great place to stay.
Hotel in great area that has easy access to downtown Cleveland and surrounding suburbs. Enjoyed our stay!
Lowell
October 27, 2008
Couple
10.0
The room was nice, clean and the staff friendly.
Non smoking, but I knew before I checked in.
Mechelle
October 26, 2008
Solo Traveler
4.0
Swimming pool and the court yard.
The rude staff.
I asked for 3days/2nights. On Saturday, while I was in the shower, I heard someone trying to get into my room, with force. I got out of the shower and it was one of the staff. Asking me when was I checking out. Checkout time was at 11a.m., I told her that I am not checking out until tomorrow. I had to call down to the desk to find out what the problem was; they did not have the courtesy to even apologize, after the big intrusion/interruption. Sunday morning, I awaken by loud knocking at the door, it was housekeeping asking me what time was I checking out. I yelled checkout was not until 11a.m. Why are they gamming on my door, the housekeeper was very rude and said, she just wanted to know, so she could start cleaning. read more
Mechelle
October 21, 2008
Solo Traveler
1.0
Swimming pool and the court yard.
I checked in for the weekend, 2 nights/3 days. Saturday, my shower was interrupted by staff coming in my room, unannounced. And, Sunday morning, at 9a.m., a big bang on the door, 'room service', when are you checking out!" I was so disappointed because checkout was at 11a.m. The staff was totally out of line. I was very upset.
Jim
October 15, 2008
Couple
4.0
The coffee.
The parking was not user friendly.
The directions to the hotel were terrible.
GPS navigation gives bad directions.
Sonya
October 8, 2008
Couple
9.0
I enjoyed the balcony, and the great customer service!
The room was a bit small, could have been bigger.
This is a nice, clean hotel that has excellent customer service. We never had to go to the front desk, anything we needed from menus to extra face cloths it was brought up as soon as possible. I will recommend this hotel to family and friends!
Hotel Guest
October 7, 2008
Business Traveler
4.0
Bedding was clean and upto date.
Bathroom was old, hotel seemed old with some new touches.
Sandra
October 5, 2008
Couple
9.0
It had an indoor pool and close to other shops.
Kids running up and down hallway all night long.
This was a nice 3 star hotel close to interstate and located close to shops and other eateries. Staff was also helpful and friendly.
Carol
October 3, 2008
Couple
7.0
Location and price.
No smoking rooms.
Clint
September 14, 2008
Business Traveler
10.0
Indoor pool & public computer for guest usage.
Property was buried. Easy to see from highway, hard to find once you exit.
Reviews of Courtyard By Marriott Cleveland Independence
(1 - 10 of 78 reviews)