Crowne Plaza Hotel Reading

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Crowne Plaza Hotel Reading

Crowne Plaza Hotel Reading Image
3 Star
1741 Papermill Road
Reading, PA 19610
Crowne Plaza Hotel Reading Amenities
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  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Bath Tub
  • Business Center
  • CD Player
  • Coffee Maker in Room
  • Concierge Desk
  • Copy Service
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Newspaper
  • Gift Shop
  • Guest Laundromat
  • Hairdryers Available
  • High speed internet access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Laundry/Valet Services
  • Lounge
  • News Stand
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Public Address System
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Sauna
  • Security
  • Sprinklers In Rooms
  • Video Checkout
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photos | amenities | 197 guest reviews | map this hotel
Guest Rating:
user rating 7.0
7.8
Description of Crowne Plaza Hotel Reading
We invite you to enjoy the Best of Berks County, PA. Whether staying on business or enjoying shopping at the Vanity Fair Outlets, we are committed to making your stay memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles and the strong desire to exceed your expectations. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada. read more
from $84
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Reading Hotels
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Zagat ratings and reviews
RoomsServiceDiningFacil.Cost
19191819109
The staff "welcomes" and "pampers" guests at this chain link "convenient" to restaurants and "not far from Downtown"; an on-site "popular" night/comedy club and "attractive" common areas, including an "excellent" indoor pool, are benefits, as are the "tastefully decorated" rooms, but a few cry foul over "small", "outdated" baths and the "minimal" gym facility.
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Priceline Guest Score Card
Based on 295 reviews from guests who stayed at the Crowne Plaza Hotel Reading
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 7.6.0
7.6
Check Rates and Availability at the Crowne Plaza Hotel Reading

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Hotel Guest Reviews of the Crowne Plaza Hotel Reading
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Family with Teens | Senior Traveler | Group Traveler
Family Traveling with Teens
Mary from Ewing,NJ
October 23, 2009
Family Traveling with Teens
7.0
Convenient and economical.
Bathroom was shabby.
Family Traveling with Teens
David from Reading,PA
October 21, 2009
Family Traveling with Teens
8.0
Staff was very friendly.
About the only fault with the facilities was the hallway carpet.

Good location, very nice rooms, nice beds with really nice sheets/blankets/pillows. Staff was very friendly and eager to help. Don't let the strange outside paint scheme/colors fool you, the rooms are very nice as is the lobby and pool.

Couple
Lesaann from Vineland,NJ
October 9, 2009
Couple
8.0
That it had a restaurant and bar in hotel.


We liked the hotel very much but as we said the microwave and fridge while listed as standard for guests were not.

Senior Travelers
Ella from Cockeysville,MD
October 8, 2009
Senior Travelers
9.0
Decoration of the room was excellent.
Too far from my required location but that was my error.

Very nice.

Couple
Jessie from Montrose,PA
September 30, 2009
Couple
9.0
The beds were so comfortable and the room was very nicely decorated.
The wait staff was kind of rude and the floor in our room was wet.

This was a nice hotel to stay at and we enjoyed our time there. I would definitely stay there again.

Business Traveler
Jason from Lexington,SC
September 16, 2009
Business Traveler
6.0
The front desk and restaurant staff were extremely pleasant and attended promptly to my request.
There were bugs in the room and the decor was definitely outdated and dirty.
Couple
Chris from Baltimore,MD
September 14, 2009
Couple
8.0
Close to shops, restaurants, in the heart of Reading, PA
Need a kitchenette, microwave area for those staying longer

Clean, attractive, respectful hotel. Good for family and great place to stay if you plan to shop the local outlets. Clean, well kept.

Business Traveler
Leah from Essex Jct.,VT
September 14, 2009
Business Traveler
4.0
Disgusting and musty smell in rooms.
Couple
Cindy from Kempton,PA
September 9, 2009
Couple
8.0
location, entertainment offered.
Comedy club and night club were closed for the holiday weekend.
Couple
Katie from Cape May Court House,NJ
September 7, 2009
Couple
7.0
Swimming pool was nice and the bar was quite lively!
It's very easy to hear through the room door and into the hallway.
Reviews of Crowne Plaza Hotel Reading
(1 - 10 of 202 reviews)
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