Anna from Rockville,MD
October 15, 2009
Family Traveling with Young Children
6.0
Very quiet room, darkening blinds - good for sleep.
Needs updating.
The hotel is conveniently located, however, it is not a 3.5 star. It is well-maintained, but definitely needs updating. A big minus is the valet parking - we had to wait for quite a bit for the car to be pulled out and if we needed something from the car it was a real hassle.
Bob from Mechanicsburg,PA
October 5, 2009
Family Traveling with Young Children
7.0
Great location and nice rooms.
Noisy guests past midnight.
Karen from Columbia,MD
September 24, 2009
Family Traveling with Young Children
8.0
Location.
I think the staff who checked us in gave us a smaller and noisy room because we have an infant.
Great location.
Karen from Denver,CO
May 12, 2009
Family Traveling with Young Children
6.0
The concierge and bell hop were very helpful and one front desk clerk.
Noreen
July 24, 2008
Family Traveling with Young Children
6.0
The staff was wonderful and the room was clean.
Parking was expensive and very inconvenient.
The overall experience was good with a few issues. The beds were comfortable, room was clean and location was great. Halls were noisy at night. We also had a door handle fall off and the bathroom light blew out.
Michael
July 10, 2008
Family Traveling with Young Children
9.0
Location, outdoor pool, friendly staff.
Hallway noise, thermostat inconsistent.
The Crown Plaza in center city Philadelphia offers something for guests of all ages. Located in the heart of Philly, you are only blocks in each direction from attractions such as Historic Independence Hall, JFK Plaza, Rittenhouse Square, the Pennsylvania Convention Center, and the Philadelphia Art Museum. Rooms are clean an spacious for a downtown hotel. The outdoor pool is sizeable and well maintained. read more
Benjamin
May 31, 2008
Family Traveling with Young Children
7.0
The price was fantastic!
Smaller rooms/bathrooms, but not too bad.
The hotel was what we expected. The rooms are small and the bathrooms are very small, but it wasn't a big deal. We were put on the 25th (top) floor and although you could here people talking in the hallway on occasion, people were fairly quiet out there, and we didn't hear much often. This certainly isn't a 4-star hotel, but is fine enough as a 3-star hotel.
Laura
April 27, 2008
Family Traveling with Young Children
9.0
The staff was pleasant and accommodating.
Parking was $33.00 a night. That is very expensive!
The hotel was great. I was upset that we were given a small room with only 1 bed when I typed in 2 adults and 2 children on my request. I'm not upset with the hotel, they switched my room the second day as soon as a bigger room became available. We spent the whole night trying not to fall off the edge of the bed or roll over onto our children. My neck is still stiff!
Dodie
February 29, 2008
Family Traveling with Young Children
10.0
The hotel staff was great and accommodating. The room was very clean.
The parking garage attached to the hotel was to expensive.
The hotel staff was very accommodating and courteous. The rooms were clean. It was a family friendly hotel, but had a romantic side to it.
Harpreet
February 27, 2008
Family Traveling with Young Children
1.0
Location and Clean.
Not able to quickly resolve issues.
There was screaming and shouting outside of my room and it took 3 calls to the front desk to act by sending security an 2 hours later. Needless to say that the children and adults were awake for the most of the night. We were scared as the hotel was very complacent.