Crowne Plaza San Antonio Riverwalk

Crowne Plaza San Antonio Riverwalk

Crowne Plaza San Antonio Riverwalk Image
3 and 1/2 Star
111 Pecan Street East
San Antonio, TX 78205
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Crowne Plaza San Antonio Riverwalk Amenities
  • 24 Hour Front Desk
  • 24 Hour Room Service
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • CD Player
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Newspaper
  • Gift Shop
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High speed internet access
  • Ice Machine
  • In Room Movies
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Mini Bar
  • Multilingual
  • News Stand
  • Outdoor Pool
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Sauna
  • Secretarial Service
  • Security
  • Sprinklers In Rooms
  • Television with Cable
  • Turndown Service
  • TV Remote Control
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
Outdoor River Plaza Hotel Exterior Outdoor River Plaza overlooking the river Outdoor River Plaza Outdoor River Plaza Outdoor River Plaza Entrance MainLobby Main Lobby Main Lobby Sitting Area Main Entrance and Drive King Guest Room with Sleep Advantage King Guest Room King Guest Room King Guest Room featuring Sleep Advantage Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Swimming Pool Whirlpool Outdoor Pool Outdoor Pool Excercise Room Fitness Center Executive Salon Executive Salon Lounge Lounge Lounge Lounge Texas Ballroom Texas Ballroom Texas Ballroom Texas Ballroom Front Desk Pre-function Area Coffee break Coffee break
photos | amenities | 364 guest reviews | map this hotel
Guest Rating:
user rating 8.0
8.0
Description of Crowne Plaza San Antonio Riverwalk
San Antonio Crowne Plaza Hotel-Riverwalk ***Centrally located on the historic Riverwalk***Enjoy all the excitement, charm and culture of San Antonio while at the Crowne Plaza Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a "pet friendly" hotel; please go to hotel features for additional information and fees. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada. read more
from $75
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Priceline Guest Score Card
Based on 506 reviews from guests who stayed at the Crowne Plaza San Antonio Riverwalk
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.4.0
7.4
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the Crowne Plaza San Antonio Riverwalk

Family Traveling with Teens
Bob from Scottsdale,AZ
November 24, 2009
Family Traveling with Teens
1.0
Friendly and helpful staff. Tried very hard to make the best out of a terrible and disappointing facility.
Unsafe location. Ugly common areas. Outrageous long-distance walk to overpriced self-parking.

Pulled into the self-park lot and was met by a passed out person in front of the parking garage elevator. Found out we'd be paying $23 a day for parking only to have to walk about 2 blocks (underground) to our hotel (with luggage). Hallways are ugly and dated. Had 8 people partying in the room next to us. Had a view of an inner-city Greyhound bus station. No snacks available in hotel, only beverage machines that didn't take dollar bills. Moved to another hotel because this one was so bad. read more

Family Traveling with Teens
Stephanie from Missouri City,TX
July 7, 2009
Family Traveling with Teens
8.0
I like the beauty of the hotel and accommodation available.
The room lighting was poor, the queen bedding seem like full size.

The hotel staff seemed overworked with not enough help, but the staff was friendly and helpful when they could. I loved the pool and whirlpool area, but I feel that this area closes to early for late night swimming. I did not get a chance to use the gym and sauna area, but it looked great to me.

Family Traveling with Teens
Karen Wallis from Richmond,TX
March 20, 2009
Family Traveling with Teens
10.0
The staff was excellent.
They assumed we parked in the garage & changed us & we did not.
Family Traveling with Teens
Craig from Galveston,TX
December 31, 2008
Family Traveling with Teens
7.0
Pool terrace.
Immediate neighborhood run down.

Fairly convenient to the Riverwalk and easy access to I-10 and I-35.

Family Traveling with Teens
Karen
July 31, 2008
Family Traveling with Teens
4.0
The gentleman at the front desk was very friendly.
The sheets were still dirty and the parking was 24.00 a day.

When staying here you are not paying for your room you are paying for a fancy lobby. The rooms were small and freezing. Our thermostat was stuck on 60 and we couldn't shut it off. Parking is overrated.

Family Traveling with Teens
Ben
July 24, 2008
Family Traveling with Teens
8.0
Clean, upscale and cheery in a good location on a quieter part of the River Walk.
No breakfast included, staff had hard time connecting amenities to card.

Off the beaten path but still on the river. This hotel is right on a branch of the River Walk but away from the bustle of the main loop. All of the downtown attractions are in easy walking distance and self parking on the weekends (open lot with pay box) is easy and cheap $3 in and out. The rooms and common areas were clean. The common areas were very upscale looking. The restaurant has a $15 breakfast and on discount was offered making it not too family friendly in that regard. The staff was friendly and helpful, but amateurish. They said they would take the movie off our bill but did not do so. Overall our stay turned out well. read more

Family Traveling with Teens
Joni
June 15, 2008
Family Traveling with Teens
7.0
Nice hotel.
Bad location, did not feel safe, additional parking charge of $24.00 per day was too expensive.

Nice hotel, but in poor location, did not feel safe. Additional charge of 24.00 per day for parking was unexpected.

Family Traveling with Teens
Neil
March 29, 2008
Family Traveling with Teens
5.0
Nice rooftop swimming pool and 24 hrs fitness facilities. Luxurious lobby area.
Staff was rude, arrogant and facetious. Parking was 23.50$ a day. Abandoned hotel and parking ramp across street.

Decent hotel for business, not recommended for families. Staff was rude. When we checked in they all kind of snickered. My fiancé told me when the bellboy was handling our bags he was singing "Country Roads". Bad area. There was an abandoned apartment complex and parking ramp across the street. Someone parked in the ramp and their car was lit on fire. I could see the whole thing from my room. Speaking of parking your daily options were: valet=30$, hotel self park 1 block away=23.50$, various unsecured no in and out lots=8$, 3$ lots which were covered with broken glass assumable from thieves. read more

Family Traveling with Teens
James
March 14, 2008
Family Traveling with Teens
3.0
Beautiful Hotel Friendly staff and very hospitable.
Very noisy I could hear the plumbing from surrounding room and beds need to be more comfortable.

Excellent hotel for the price except for the noise in the plumbing and the beds were so uncomfortable we left a day early without a refund.

Family Traveling with Teens
Fred
July 26, 2007
Family Traveling with Teens
3.0
Clean, attractive rooms and lobby.
Asked for two double beds, given a king, poor security in parking garage.

Called ahead and asked for a room with two beds. Lady on the phone said ok, when we got there it wasn't available. Also my car was broken into at their $23 a night parking garage.

Reviews of Crowne Plaza San Antonio Riverwalk
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