Crowne Plaza Suites Arlington

Excellent Location.

Overall, the stay was fantastic for the price. The room was excellent. We had two double beds, a good sized bathroom, and a wet bar area with a closet. The room was clean and smelled good. The main area of the hotel is great for spending time relaxing.

When we checked in they did not have the room we selected and it was a non smoking room that smelled like an ash tray, they said nothing else was available. Our room was above the kitchen, not usually a big deal except for a defective exhaust hood banging outside our window. I called and the front desk was very unwilling to do something. I called them back and the front desk would not answer, so at 12:30 in the morning I went to the front desk and she said I guess I can call engineering then at 5:30 the fire alarm went off. Guess what it was, the exhaust hood. At check out I inquired about it and they asked what room I was in and I told them. Both girls looked at each other and walked without saying nothing. The property was nice but the staff was another subject. Does not say much for Crown Plaza management. read more

Very nice.

Great place, great staff, excellent facilities. Very clean all the way around.

Nicely appointed rooms, comfortable bed and will stay there again.

In general, my stay at this hotel was great. It was a lot better than I expected. Room service was a disappointment. Also, having to respond to a fire drill was not the best way to spend my evening.

There were dirty cups on the nightstand when we checked in. The carpet looks old and dirty. Couldn't sleep comfortably because I had this iffy feeling about the sanitation of the place. The nearby gas station should not be visited late night! Indoor pool looked really dirty and we didn't even dare to enter it. Thank God we only stayed for one night!