Doubletree Alana Hotel Waikiki

This was a noisy location with extremely expensive parking.

This hotel is conveinent for leisure on business travelers. The worst thing about this hotel is that no where on its site is it explained that they have a 28 dollar a night fee for parking your rental vehicle. This should be explained when your are making your reservation. I travel a lot with the military and some of us aren't rich so that 28 dollar fee could be our spending money that we budgetted for our 14 day stay in Hawaii. I will not be recommending this hotel to any of my military personnel. read more

Overall the rooms were comfortable and clean. The staff was great with our needs. Hotel was at full capacity and under renovation, so we did not get all our room requests and the full use of hotel amenities.

This is a very clean, well run Doubletree hotel. Excellent polite staff, clean rooms and comfy beds. Black out curtains actually kept the room dark, Hawaii or not a dark room is a must for me. The refrigerator in the room wasn't running cold, but if one stashed some ice in it, it worked as a cooler.

The hotel was okay, but the cupboards in my room were falling apart and had to be repaired twice during my stay. The food was atrocious. I'm not really all that picky, but the room service was literally inedible (except for the French onion soup - that was fine). I also tried ordering up from the restaurant and it was not good - the worst cut of meat I've probably ever had, and just not good for a $35 meal. read more

The staff was very friendly and accommodating and the location was good. The pool was too small and it only had Sun in the morning.

No one on duty to valet the car - tried to self park and couldn't - had to trust leaving the keys in the car to go upstairs to the vacant lobby. Room was nice but reeked of mold and mildew - hard to breath - only solution given was housekeeping sprayed deodorizer in the room - didn't help - mildew was pervasive...even in the pillows and sheets. Didn't even want to stay to experience the rest of the hotel, like the pool, spa etc...weird layout for the hotel...never saw any of the amenities if there were any. Staff was friendly...parking was astronomical at $22 + valet tip (especially considering there was no valet on duty when I arrived!) Can't recommend to anyone with breathing problems or allergies to mold...this could be hazardous to your health. read more

Hotel was fine, expect someone was smoking pot on the lanai next to me. I complained to staff and management, but they seems too scared to respond. No effort was made to confront the pot smoking guest. I guess the hotel does not believe the enforcement of laws should apply to their hotel.

Lucky if they ever get great reviews. Almost every other Hilton owned property has given better service and experience.