Richard from Greeley,CO
November 17, 2009
Solo Traveler
8.0
Clean rooms,
Not much downtown in this area.
Stephanie from Norfolk,VA
October 16, 2009
Business Traveler
8.0
Friendly, professional staff, good location and very comfy beds.
Very noisy construction upon entering right now.
It was really comfortable and met my expectations.
Tom from Beverly Hills,CA
October 12, 2009
Solo Traveler
8.0
Centrally located. Very friendly staff with shuttle accommodations.
Very practical, not extravagant in any way.
Lauren from Coral Springs,FL
October 3, 2009
Couple
8.0
Proximity to downtown.
Extra fee required for valet parking.
Very nice, clean, well kept hotel.
Bethany from Burlington,VT
October 1, 2009
Couple
8.0
Conveniently located to the highway and friendly staff.
TV was staticy and
small bathrooms.
Ann from Arlington,VA
July 3, 2009
Family Traveling with Teens
The staff was very personable.
Problems wwere numerous and not addressed within a reasonable time.
Grant from Norfolk,VA
July 1, 2009
Solo Traveler
6.0
The breakfast buffet was fantastic.
The woman that checked me into the hotel was very rude.
Good overall. The woman that checked us into the hotel was very rude. The breakfast buffet is killer. The waffle maker was clutch.
Maiyah from Suffolk,VA
June 30, 2009
Couple
2.0
The front desk staff and comfort care staff were responsive.
The horrible noise that woke us up, shaking our walls, and forced us to check out early.
Unfortunately, the last 45 minutes of our stay overwhelmed our experience. An extremely loud vibration (the physical plant man was astounded) which was shaking the walls of our room and bathroom woke us up and drove us out of our room. Up until the last 45 minutes, the hotel was nice except for lack of information on the website about the parking situation ($16 valet parking or street parking, which is highly restricted Monday through Friday.) The lack of welcome from the valet parking staff, plus the loud jarring music played at the valet station in the driveway. The front desk staff were professional, courteous, informative and helpful. When I commented on the music at the valet station, which actually impeded my conversation with the valet staff, the articulate young woman thanked me for my input and said she would let them know. The Comfort Care director was prompt, thoughtful and accommodating as well. The Physical Plant/Maintenance worker who came to investigate the noise was prompt and thoughtful, despite being shocked and awed by the bizarre, thunderous noise that saturated our room. The renovation is lovely, choice of furnishings and bathroom fixtures is stylish, attractive and comfortable. The pillows were much higher than I am used to and gave me and my boyfriend a bit of neck strain, but that's a highly personal thing. read more
Dave from Kent,OH
June 26, 2009
Couple
8.0
Convenient location.
Older hotel - mild renovations.
Convenient location, welcoming lobby. Older hotel with mild renovations - acceptable for a 2.5-star hotel.
Amy from Chesapeake,VA
June 20, 2009
Solo Traveler
10.0
Cookies.
Late Check in time.
Reviews of Doubletree Hotel Richmond Downtown
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