Garrett from Keller,TX
November 18, 2009
Family Traveling with Young Children
3.0
Nice room and amenities.
Phones out for half a day. Less than half a roll of toilet paper.
Overall a bad experience based on service but a nice clean hotel.
Marcia from Fredericksburg,VA
November 17, 2009
Solo Traveler
10.0
Clean, comfortable and conveniently located to airport.
Would recommend Double Tree for a hotel convenient to the airport. Good hotel for business travelers.
Sylvia from Brownsville,TX
November 16, 2009
Couple
9.0
Nice landscaping, delicious cookies
and cozy lounge.
Would have preferred queen beds instead of doubles.
Hotel was nice and clean. Had 3 in our party so the double beds was inconvenient for two of us. Would have preferred queens. Loved the landscaping and the cookies.
Lori from Stonewall,LA
November 10, 2009
Family Traveling with Young Children
5.0
Location.
Staff, bathroom was not clean, never had enough towels.
Lee from Houston,TX
October 29, 2009
Couple
7.0
Hotel was clean, comfortable and easy access to freeway.
Free internet access only on first floor lobby, not convenient for 5th floor customers.
The hotel was very clean, met comfort and leisure expectations. It was easily accessible to freeway, restaurants and nearby mall.
Brigett from Mason,TX
October 28, 2009
Solo Traveler
7.0
Quick check in, free cookies, and clean lobby area.
Room was handicap accessible and smelt like urine.
Rebecca from El Campo,TX
October 28, 2009
Solo Traveler
9.0
Friendly staff.
Noisy airconditioning.
The staff is super friendly. The rooms are clean and nice, but have very loud air conditioning. Beautiful pool area!
Doreen A from Houstpn,TX
October 28, 2009
Couple
9.0
Loved cookies and staff.
TV was
too small and not enough channels.
Debbie from Katy,TX
October 28, 2009
Couple
8.0
Location is handy to airport and freeway access is excellent.
Duvet was stained. Water leak from bathroom overhead light.
The Doubletree is an attractive hotel, built around a courtyard. It appears to have undergone a recent face lift as the common areas were fresh and clean. The rooms are an adequate size with comfortable mattresses. Housekeeping should have replaced a stained duvet, which was very off-putting. The front desk staff were friendly. Bathrooms are small. Our room was very quiet.
Connie from Edinburg,TX
October 28, 2009
Family Traveling with Teens
5.0
Outside pool area was nice and clean.
I asked for double beds same day hotel reservations were made when I arrived they said they had no record and could accommodate me.
Overall, I was not happy with the hotel room accommodations and the restaurant waiter experience was not nice.
Reviews of Doubletree Hotel San Antonio Airport
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