Cherie from Byron Center,MI
November 18, 2009
Group Traveler
10.0
The size of the room.
The staff was very friendly and helpful. The room was perfect for our group and we loved the breakfast.
Sara from Portland,MI
November 16, 2009
Solo Traveler
10.0
Great staff, nice room.
The room we had was on the far end of the hall and did not have a very good view. That is the only negative.
We had a very nice stay. The hotel was nice, the staff was helpful (Phillip, the concierge was particularly helpful in finding nice places for lunch and dinner), the breakfast was nice. Complimentary made-to-order omelets were good. The only negative was the lack of a view from our room, which was fine with us. Very nice stay!
Jenifer from Temperance,MI
November 5, 2009
Family Traveling with Young Children
10.0
Staff were delightful, fabulous breakfast, beautiful accommodations & location was awesome.
A
room with a view would have been an added bonus. However, the bargain we got on Priceline more than made up for it.
We had the most amazing time. The hotel was beautiful, clean & the breakfast was delicious and healthy, truly had something for everyone. The staff were gracious and smiled all the time. The valet parking was very convenient and the attendants were very helpful. The concierge service was exceptional as well and again, smiled all the time. We were traveling with two small children. Truly, the staff couldn't have been any nicer. read more
Patrick Johnson from Indianapolis,IN
October 28, 2009
Family Traveling with Young Children
2.0
Manager evening get together and the morning breakfast were great.
Communication failure / bed accomodations were terrible.
Very pleased with most of our stay. But the hotel could not assist me with information about bed arrangement until we arrived on site. Also, the pull out couch mattress was like a bedspread and not a mattress. House keeping answer was just throw another mattress on the bed. There there was no place to sit because we could not fold up the bed. Problem after problem I had to resolve. read more
John from Zionsville,IN
October 28, 2009
Couple
8.0
Bed matress comfortable.
Lights so dim that reading was impossible! Parking $44/night..
Sherri from Marine City,MI
October 27, 2009
Business Traveler
10.0
Location to downtown.
Hotel was very clean. Staff was friendly. Bed was comfortable.
Jack from Grand Rapids,MI
October 27, 2009
Solo Traveler
10.0
Great breakfast and great employees.
Great value in a great location.
Mike from Dearborn Hgts,MI
October 27, 2009
Couple
10.0
There complimentary breakfast was extraordinary.
Nothing.
This hotel was excellent. There complimentary breakfast was out of this world. It was a 7 course meal. Also there complimentary evening social was superb with free drinks.
Jackie from Owensboro,KY
October 26, 2009
Family Traveling with Young Children
7.0
Very friendly staff & clean.
My mattress was extremely uncomfortable.
Fred from Springfield,IL
October 18, 2009
Couple
10.0
Hotel was clean and right in downtown. We were able to walk to all of the good sites easily. Breakfast was wonderful and free.
Reviews of Embassy Suites Hotel Chicago Downtown
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