Emily Morgan Hotel

Gorgeous hotel right beside The Alamo. Lovely service, lovely staff, lovely room! Timely room service and Aveda bath products were among the many amenities! Across the street from The Historic Alamo. A block away from the river center mall and river walk make this hotel a first choice destination!

I've traveled to hotels listed as four star in San Antonio several times. I am rarely disappointed. With the Emily Morgan, I do not feel the hotel is truly a four star. The building itself is beautiful, which probably makes it easier for them to slide in as a four star without really earning it. For starters, rather than having their own parking they use a public lot immediately adjacent to the hotel. If you park your own car it's $10 per day. If you let the valet park the car, it's $20 for the same spot. The doormen were frequently not at the door. When they were, opening the door was all they did. There was no bellhop service. There was a concierge, but I never saw him in the lobby. I asked the friendly front desk staff questions a couple of times that they relayed to the concierge over the phone and got answers for. There were a number of places where unsupervised painters and stopped painting doorways before reaching the bottom, which was pretty glaring in what was supposed to be an upscale hotel. There was no service area and hotel cleaning staff would get in the elevator with you with a full cart and in at least one occasion actually filled up an elevator and left guests waiting in the lobby. In a too common trend among four star hotels, everything you want at the hotel is an add on. If you go to what we'd typically call a two or two and a half star facility you're almost certain to get free parking, free high speed internet, and free breakfast. At the Emily Morgan parking was $20, internet was $10 per day, and breakfast for four would run you around $60. For my family, that would double the cost of the hotel room. The Emily Morgan is very pretty, but I do not look forward to staying there in the future. For the same money there are a number of hotels that have better service, more attention to detail, and that help me leave feeling good about my stay. read more

Very nice stay.

The room had old furniture and was dirty. We found broken glass and old towels in the bathroom.

This is a lovely place, clean, friendly and helpful.

This place was awesome in every way. I hope to stay there again. I felt like a queen in a Palace.

I definitely would not classify this hotel as a 4 star. Rooms are too outdated and beds are not comfortable.

Great overall hotel that I would stay at again.