Express By Holiday Inn London-Southwark

Clean, comfortable, and accomodating. The staff were fantastic. I was a bit disappointed with the cost of the WiFi (£5 for 1 hour, £8 for 4 hours, £15 for 24 hours) and how it is counted (the time counts down from the moment of log-in whether or not you continue to use it). This is common throughout the UK though, it was just different from what I've experienced in North America. read more

Express by Holiday Inn Southwark London is a solid comfortable overnight stay on the south bank of the Thames in central London. Our room was small, but well designed and well appointed. I got a good nights sleep before my flight back to LA. If this hotel is available for the same exceptionally low price next time I'm in London, I will seriously consider spending my entire stay there. read more

I had lost all hope to find customer service. Well, I was wrong. All were professionals and sincerely friendly and helpful.

It was safe for picky female travelers. Just what I wanted. Cleanliness in common areas was great; rooms slightly less so, but no major complaints. Great breakfast and lots of business people.

Great location, very nice efficiently run comfortable hotel with a more than adequate breakfast.

Elevator very slow, there is nothing around the hotel (no shops, convenience stores etc). 5 min walk to the Southwark station. Hotel is new, the Hoteline taxi/shuttle couldn't find it in their postcode database, had some trouble during pickup to go to the airport. Top floor (6th) is the smoking floor and also suffers from heavy vibrations from the machinery on the roof. It felt like being on a train all night long. read more

Rooms too small for anything but sleeping. The bar was only eight feet of space in the lobby. Continental breakfast was good. Elevator very small with room for only two people. Close to main London attractions and the Tube. Nice location.

Nice lobby, secure atmosphere, one of the better continental breakfasts I have been to. The staff went above and beyond and were the friendliest of the 3 hotels I stayed at. Cable TV wasn't that good. Maid service was excellent and the bathroom was huge in London standards! I recommend this hotel as a cheaper alternative, yet still convenient to most activities (within 10 minute train). read more

Overall, we enjoyed my stay at this Holiday Inn. It was a short walk (or bus ride) to most attractions. The hotel was clean, the staff was friendly, and the area was safe to walk at night. Construction was going on next door (which was noisy), but we weren't in our room long enough during the day for it to bother us. The other downside, no restaurant in the hotel and only two within a four block radius. read more