Extended Stay America Nashville - Brentwood

This facility is a gem existing in a very pricey suburb of Nashville. Plain, simple accommodations with excellent handicapped rooms.

A stop over in Nashville and a base for exploring. Staff was very helpful, kitchenette a great help, but very small room, outside corridors, very little extra. Good shopping nearby.

No perks, room smelled stale and smoky though non-smoking, no shampoo, no maid service, trash cans in stairwells full, hard mattress, broken toaster was fire hazard, constant drip in sink, shower curtain fells on you in shower and everything in bathroom gets wet, absolutely no room upgrades allowed, only one coffee service provided, and door keys not working meant trip to office and waiting on staff to come to room and reprogram door. Staff could care less about customer service. The only nice thing was that the location was quiet.
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Overall I was really pleased. Price, location to downtown, and the staff, all excellent. The only complaint was the exhaust fan in the bathroom didn't work which fogged up the room. However, this wouldn't have been a problem if I didn't take extremely long hot showers with the door open.

The hotel was pretty dirty. No fresh towels. As always, we were placed at the 3rd (highest) floor with no elevator.

Kitchen area very worn in need of some maintenance.

This hotel was more like a ghetto motel. The room has not been updated in at least 20 years. The tub leaked into the kitchen when taking a show. The sink bathroom sink took 30 min to drain after shaving. The bed sheets had stains on them. If it wouldn't of been midnight when we arrived, we would of definitely went somewhere else. This hotel is a dump, avoid at all cost.

Nice, clean, spacious rooms with friendly staff.