Extended Stay America Washington, D.C.-Dulles Airport Chantilly

Rooms could use a more thorough cleaning. Also, staff was not helpful or friendly at check-in. Location was great, service was about average.

Great price ,Location to airport ! Great resturants ! I was very pleased !

This hotel is very comfortable and clean. The staff was kind and responsible. It was good experience to stay at the hotel.

Clean, comfortable room and bath with full-size refrigerator, stovetop, microwave, and toaster plus the friendliest and most helpful front desk staff of any motel I have ever stayed at. Wish I could have stayed for more than one night.

I arrived at my room and the room was very hot. I turned on the a/c and layer down in bed. I layer there sweating because the room was hot and the a/c was not cooling the room. I did not sleep due to the temperature and lack of a/c. I mentioned it to the front desk when I checked out in the morning and they acted like it was not a concern to them and did not offer to correct it in any way. I travel about 4 days a week for my profession and spend as much time in hotels as I do my own home. This was one of the worst rooms I have ever had. Working in the customer service industry, I expect good customer service and was sadly mistaken by the actions of the front desk. I understand that there are problems sometimes, but there should be an attempt to fix them, and that was not the case. read more

Good for economy class Business traveler.

The extended stay America hotel has the basics and a nice kitchenette. Unfortunately, I could not get any sleep because I felt itchy in the bed. The room had a no smoking sign but one of the pillow covers had what appeared to be cigarette burns. I checked in at midnight and checked out at around 7am. My expectations were not met.

This hotel is exactly what you might expect - no frills, and showing its age a bit. However it is in an excellent location close to Dulles Airport (with shopping and restaurants within walking distance), and you won't find a cheaper option anywhere in this Northern Virginia area, where some rooms are triple the price. The kitchenettes are a nice feature too if you're staying for several days. Overall a good value. read more