Steve from West Creek,NJ
October 27, 2009
Business Traveler
3.0
They need new furniture and beds.
This place needs to spend a little money on new beds. The box spring was a queen and the bed a double. Come on people the main thing in a motel is the bed.
Bill from Punxsutawney,PA
October 20, 2009
Couple
8.0
The kitchen was nice touch.
Mattress seemed a bit hard and room TV was way too small.
Harriette Elizabeth from Beltsville,MD
September 24, 2009
Business Traveler
10.0
First impression with the staff on duty at the time I checked in. He was fast, efficient and friendly.
Being able to be on the first floor and also being near an exit was great for me. Sometimes I bring work with me and it is just easier to access the first floor. The room was spacious, albeit not the lap of luxury how. However, the room was warmly attired and the air worked as it was hot on the two days I stayed.
Donna from Luray,VA
July 25, 2009
Business Traveler
10.0
Felt safe; quiet; mean to please; comfortable; good amenities.
Sticky stuff on top of microwave, out of sight area that wasn't cleaned; Mapquest doesn't give correct directions.
Hard to find. Street address for this is missleading. You have to leave the street of it's address to get to the entrance. Had to call desk and have them talk me in. They were very helpful. Desk persons had such heavy accents they were very hard to understand. This hotel had better accommodations than the Hyatt.
Brian
October 21, 2008
Business Traveler
1.0
Everything, this was the worst place
I have stayed in years.
Whatever you do stay away from this place. The room smelled, the staff was terrible, paint on the carpet, burns in the chairs and bedspread. Checking out they would not give me a receipt.
Robert
July 27, 2008
Business Traveler
7.0
Friendly service and offer to extend my checkout while I waited for my business partner.
Too few amenities, TV channel select poor.
Upon arrival I was promptly greeted and given my room. They were friendly and welcoming and accommodating. They offered to extend my checkout time so that I could wait for my business partner for an extra hour. Non smoking room requested but it smelled of smoker, not real bad smell, but some.
Angeline
June 2, 2008
Family Traveling with Young Children
1.0
Dirty, smelly room, ants in room.
Rude staff. The clerk offered me bug spray when I told him thee where ants in the room. The room smelled musty and I would rather never stay there again if I could avoid it.
Ricardo
May 21, 2008
Group Traveler
3.0
Great location next to a popular shopping mall.
Confused customer service people; they overbook and threaten to move you out to the airport.
The location is great, but customer service was terrible. We asked for 3 rooms for graduation week in Fairfax. But they were overbooked and were sending us to their partner hotel, way off in Chantilly. Eventually, we traveled to 2 of their partner hotels before being told around midnight that our original hotel was available after all. I was not impressed.
Bill
April 2, 2008
Business Traveler
10.0
Clean, comfortable, relaxing.
Zero.
Excellent in every way. As my wife and I travel I will now look for Extended Stay America motels.
Frank
March 23, 2008
Business Traveler
4.0
Price.
Location.
This hotel is too far away from Dulles Airport.
Reviews of Extended Stay America Washington, D.C. - Fairfax
(1 - 10 of 23 reviews)