Sandra from Rose Hill,KS
April 24, 2009
Business Traveler
1.0
Hot tub.
Charged $250.00 in addition to room fees for cleaning.
Smoking Patrons Beware- This hotel made a $250.00 unauthorized charge to my debit card because our room smelled of smoke. We are smokers, although we utilized the outside facilities. While we understand that the smell of smoke emanates from clothing, it was misconstrued that we smoked in the hotel room. The manager states she has proof of this infringement as we had thrown cigarette packages in the trash receptacle.I've since had to destroy the card. Dispute the charge, file a complaint with the better business bureau, and anticipate a trip back to this town to litigate a claim to have funds returned. The chances of staying at this facility again are none. The corporate staff were more than understanding, although to settle this dispute, the customer is forced to deal with sub-par management at the location reserved. read more
Chris from Coraopolis,PA
March 15, 2009
Business Traveler
8.0
Staff was great. Also enjoyed the Black Forest Waffles - Great idea!
Nothing stands out to not like.
Comfortable hotel with a very friendly staff.
Hotel Guest
September 6, 2007
Couple
9.0
Very friendly and Accommodating staff.
Dim bathroom, could hear other guests.
Clean, friendly, comfortable.
David
June 25, 2006
Couple
5.0
The mattress was so comfortable and the bedding was of high quality.
The AM desk clerks seemed grouchy to customers. The bedding and room was only cleaned upon request.
This hotel offers a nice nights stay with a full selection of breakfast items including a hot item each day. The hotel is at a high rate of $95 a night for a King room with a refrigerator/microwave. Not a vacation hotel, but a quality nights rest for KS.
Reviews of Fairfield Inn By Marriott Hays
(1 - 4 of 4 reviews)