Laura from Wichita,KS
October 22, 2009
Couple
7.0
Ants in the room and
bathroom floor was always wet-slick.
Staff was very nice.
Jacque from Belton,TX
June 30, 2009
Solo Traveler
9.0
The complimentary breakfast was pretty weak.
Julie from San Antonio,TX
June 23, 2009
Family Traveling with Young Children
7.0
Gorgeous remodel in progress. Will be very nice.
Bathtub was not part of the remodel & needs replaced.
Lj
July 3, 2008
Family Traveling with Teens
7.0
Location.
Pool & hot tub not clean.
The location was ideal for shopping in the OKC and Norman areas, but not as nice as some of the other area hotels.
Lucinda
June 9, 2008
Family Traveling with Teens
9.0
Clean, safe and close to OU with an indoor pool.
Small common area, small, shallow pool.
Good beds, very busy (sold out), overall a nice hotel in a great location in Norman. The hotel was clean and although the pool was small it was clean with plenty of towels. The desk clerk was still polite and professional even though she was extremely busy.
Glynda
June 8, 2007
Solo Traveler
7.0
Parking was close.
No refrigerator in room.
The place was fine and all inside rooms that is nice.
Debra
June 7, 2006
Solo Traveler
10.0
Appeared to be recently remodeled.
One ice machine on 1st floor.
I have stayed at this Fairfield several times in the past. Remodel nicely done. Loved the new linens and extra pillows on the bed. Very relaxing place to stay except for having to go from the 3rd floor to the 1st floor for ice.
Rona
March 24, 2006
Business Traveler
9.0
Great location, very large, well-lit rooms!
Had every TV channel known to man, but no HBO!
Well situated near the highway, University of Oklahoma, and Oklahoma City business. Many restaurants and services within walking distance. Great rooms!
Larry
October 30, 2005
Business Traveler
10.0
Location.
Breakfast.
Need to take a little pride in their breakfast.
Ryan
October 19, 2005
Solo Traveler
2.0
It was close to the highway.
Our was not ready at 3:30pm when we tried to check in and the staff was very rude about it.
We were in Norman for a wedding. Our flight was delayed and we were about an hour late in landing. We did not get to the hotel until 3:30. Upon arrival, we were told that our room was not ready and we would have to wait in the lobby for 30 minutes. We needed to be at the wedding rehearsal at 5pm. We were wanting to freshen up before the rehearsal but since we were unable to get into our room until 4pm,we were barely able to change clothes and drive to destination. When we did get in our room we were told that the drapes were faulty and needed repair. I understand things happen, staff doesn't show up, guests are late in checking out, etc. but the response that we received from the staff was horrible. I asked if we could have another room and we were offered a smoking room. The desk agent responded by saying" She is working as fast as she can!" I thought that this was very unprofessional especially coming from someone in the hospitality business. The attitude did not change on the day that we checked out. No one was at the front desk when we were trying to check out. When someone came to the front desk to help us, they handled the situation very poorly. I realize that everything was prepaid but it seemed that we were bothering them. I travel a lot in my business and I have never experienced a situation like the one we experienced in Norman. If I hadn't prepaid for the room, I would have found another place to stay. read more
Reviews of Fairfield Inn And Suites By Marriott Norman
(1 - 10 of 12 reviews)