Gallup Travelodge

It is a run down place, beds were old and hard and the room I checked into the AC did not work but they did move me into one that did work.

Nice place to stay and a wonderful staff, but on the far west side of town, not close to most amenities in town and only a couple of nearby restaurants to choose from. Also, only pizza delivers this far out of town.

Although nothing secular about this hotel, it is a good value and very convenient to the interstate.

Maid service was excellent; AC was turned on while I was gone. Hotel was very quiet even though across from train tracks. No complaint whatsoever will stay there again when required to be in Gallup.

Terrible directions from staff made my arrival 1 hour late. Food at breakfast was disgusting. Milk in gallon jug for cereal was in a melted ice bath. Water was all over jug and table. They had "fruit loops" cereal and dried up mini muffins. No fresh fruit. Pool hours 10am - 11pm. Since check out is at 11 am, a late arrival like me can't use it. You have to walk through the breakfast area to get to the pool. They threw me out of the hot tub because they said 9 am was too early to use it. Zero customer service and class. read more

Beds were worn out and sagging, the room smelled of mold and mildew probably due to a leaky AC unit that only worked on one speed, TV did not work properly, floor sagging, room marginally clean, floor dirty. Telephone did not work. We had booked two nights and left after one due to conditions even though we lost the money.

Disappointed that breakfast couldn't have started a few minutes earlier as I had to be at work at 6 a.m.

After reading some of the reviews for this hotel, I was hesitant to check in. However, after arriving and looking around I was very pleased with everything. I would recommend this hotel to anyone wanting a clean room, a pleasant atmosphere, and a friendly staff.

If it ever books me into a hotel like this again I will never use your service again. This "hotel" should have a star level of -2.