Grand Hotel Acapulco

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Grand Hotel Acapulco

Grand Hotel Acapulco Image
3 Star
Costera Miguel Aleman 1
Acapulco 39869
Grand Hotel Acapulco Amenities
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  • 24 Hour Room Service
  • Air Conditioned
  • Barber Shop
  • Bath Tub
  • Beach View
  • Concierge Desk
  • Copy Service
  • Dinner
  • Exercise Gym
  • FAX
  • FEMA Approved
  • Golf
  • Hairdryers Available
  • Internet Access
  • Jacuzzi
  • Laundry Service
  • Live Entertainment
  • Multilingual
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Pool
  • Shops/Commercial Services
  • Telephone
  • TV
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photos | amenities | 8 guest reviews | map this hotel
Guest Rating:
user rating 7.0
7.5
Description of Grand Hotel Acapulco
On the beachfront of the beautiful Acapulco Bay, Grand Hotel Acapulco offers breathtaking sunset views, comfort, service and spacious accomodations. Its 640 guestrooms offer a beautiful view of the bay from its private balconies, individual air-conditioning, color television, electronic key card and telephone line with direct long distance access and voicemail read more
from $99
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Acapulco Hotels
Priceline Guest Score Card
Based on 10 reviews from guests who stayed at the Grand Hotel Acapulco
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 7.4.0
7.4
Hotel Staff
user rating 7.2.0
7.2
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 8.2.0
8.2
Check Rates and Availability at the Grand Hotel Acapulco

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Hotel Guest Reviews of the Grand Hotel Acapulco
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Traveling as Couple | Senior Traveler
Senior Travelers
Stephen Johnson from Pittsfield,MA
February 16, 2009
Senior Travelers
3.0
General manager, former concierge, was very helpful in securing transportation and tour guide.
Dirty, air conditioning didn't work, some people didn't have hot water.
Couple
Jp
October 29, 2008
Couple
7.0
Fast reception/service, friendly staff, nice pool area & bar.
Needs to be remodeled, mostly rooms.

Fair for the price. Friendly staff. Excellent valet parking staff & cost. Overall a nice place to spend vacation - not for travelers that are extremely picky and mostly impatient. Rooms need some remodeling.

Senior Travelers
Lynn
September 23, 2008
Senior Travelers
9.0
Ok room.

Ok.

Jesse
February 17, 2008
9.0
Location.
Lack of internet in room.

Wonderful location, great staff, willing to serve, reasonable.

Senior Travelers
David & Bobbie
February 2, 2008
Senior Travelers
10.0
Fantastic location and marvelous views of the bay.
Room lighting was DIM and hard to read by. No outside food allowed.

The location is superb, right on the bay with a beach. The bay's water is somewhat dirty, however. The tours we took were all wonderful and cheaper than Princess Cruise's prices for the same tours. Food was great if you can afford it. There is a small fridge in the room stocked fully so we pulled out the supplies and put our own food for breakfast in it (not allowed, but we did it). It's close to Wal-Mart which has Internet "cafe", Subway, groceries, etc. The gold zone begins at the Hyatt and all restaurants there are safe. The ones we went to were always very good. Hotel has a special buffet daily. We tried the Italian and liked it very well. read more

Couple
Shelley
September 19, 2007
Couple
10.0
The pools were wonderful, service fantastic, Wal-Mart very close by.
Everything was fine.

Will return.

Couple
Gabriel
July 7, 2006
Couple
9.0
It has a great pool and very friendly staff.
It needs a little remodeling.

The hotel has great service, pool, lobby, and restaurant. the rooms are nice most have an ocean's view but they need a little revamping specially outside the hotel.

Couple
Valeria
April 25, 2006
Couple
1.0
Nothing.
Everything was horrible rip off.

From the moment we arrived it was horrible the front desk check in was over an hour wait and when we got to the room the sheets weren't changed and there weren't any towels in the room. The room was dirty and horrible. The hotel was packed with families and children and above all we had to even pay $5.00 a beach chair to sit on the beach and get harassed by the passing public. This was the worst vacation ever. I don't recommend Acapulco to any one. read more

Reviews of Grand Hotel Acapulco
(1 - 8 of 8 reviews)
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