James from Mobile,AL
November 19, 2009
Couple
9.0
Location, lobby, bar and garden area.
No whirlpool, restaurant did not serve dinner, keys to room did not work well (had them made twice).
Front staff was excellent,lobby area was very relaxing, enjoyed the garden area, and the room was roomy and bed comfortable, disappointed that restaurant did not serve dinner and that there was no whirlpool. Had the key to the room made twice and had trouble with it both times.
Robyn from Lenoir City,TN
November 18, 2009
Business Traveler
10.0
Extra courteous staff.
Too pricey for valet parking but self parking was out of the way/unsafe.
Excellent hotel and staff, only drawback was the essential need to do valet parking. Self-parking was not easily accessible and I felt unsafe to do self parking as a solo female traveler. $30 a night for valet too much money!
Todd from Tallahassee,FL
November 18, 2009
Couple
10.0
Friendly service, clean rooms and convenient location.
Expense of parking.
Great stay and
would recommend again.
Stuart from Montgomery,AL
November 18, 2009
Couple
9.0
eautiful facility.
Alex from Birmingham,AL
November 16, 2009
Business Traveler
8.0
Spacious rooms.
You have to pay to park.
Nice hotel with good bar/restaurant Onyx, but the hidden fee is you have to pay $20 for parking.
David from Marrietta,GA
November 6, 2009
Couple
6.0
Good location.
Had to change rooms because of the heavy perfume.
I'm a professional traveler (in the airline industry). This hotel is fine, but no more than 3.5 stars. My biggest complaint is the courtesy shuttle that they offer. We tipped well for the free ride to the restaurant. After saying he would be there in 10min, he never showed up again to pick us up (we waited for 30 minutes and had to walk back).
Susan from Orland Park,IL
November 3, 2009
Couple
10.0
Very luxurious yet relaxed. Staff was very efficient and friendly great location. Lovely room.
Would have liked more coffee only enough for one cup each with only one creamer.
Hotel Guest from San Francisco,CA
October 31, 2009
Business Traveler
8.0
Room service was very good and not outrageously expensive.
Parking was inconvenient and inefficient garage.
Holly from Montgomery,AL
October 29, 2009
Family Traveling with Young Children
10.0
It was very nice.
The parking is $30, we only stayed one night.
It is very nice. Did not like paying $30 for parking one night. But the hotel is beautiful.
Issy from Ozark,AL
October 28, 2009
Couple
6.0
Location, easy express check-in, overall looks clean.
Worn-out carpet, TV needs upgrading, mini bar not stocked, linens clean but not luxurious.
Reviews of Grand Hyatt Atlanta
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