Craig from Baltimore,MD
May 14, 2009
Couple
10.0
Staff and atmosphere were great.
Room lighting was dark.
Great.
Julieann
June 29, 2008
Business Traveler
10.0
The room was very beautiful and comfortable.
The television was not very good and I couldn't get the alarm cock to work.
The room met the 4 star rating, the private butlers were pleasant, accommodating and professional. The room was inviting with a basket of fresh fruit and a welcome note. I would recommend this hotel to others.
Joe
May 29, 2008
Couple
7.0
Location, staff.
All rooms had double beds. They did not have any rooms with a Queen or King.
Nice location - do not stay there if you want to share a bed. The rooms only have double beds. The hotel is being remodeled and some things like a work out area do not yet exist. You may have to put up with noise and dust.
Karen
February 13, 2008
Couple
10.0
Staff was friendly, service and room were nice.
No bathtub in room, there was shower only.
Excellent particularly nice and helpful staff. Enjoyed the breakfast and afternoon cheese/crackers/drinks. Short walk to main plaza attractions. Very comfortable room.
Frank V.
October 12, 2007
Senior Travelers
10.0
Friendly staff & shuttle around town.
Parking spaces are too tight.
Excellent.
Mike
October 11, 2007
Couple
8.0
Spacious room with fireplace. Free downtown shuttle.
Butler/concierge service not very helpful.
Nice hotel, but staff was not up to 4 star levels. Exception was the free shuttle drivers, who were very helpful.
Michael
September 12, 2007
Couple
9.0
Beautiful, comfortable room. Personal butler service. Easy shuttle to the plaza.
Impersonal / rude check-in staff member.
We were very satisfied with the Hacienda. With the exception of our first interaction with the check-in staff, every other encounter with hotel staff was very pleasant. The room was very cozy and comfortable, with premium linens and high quality furnishings. The butlers were very attentive, friendly and helpful. Be aware that the hotel is pet friendly - we had a couple of yappy dogs residing next door. read more
Gary
August 12, 2007
Couple
10.0
Very nice room, employee service and attention was excellent, shuttle service to downtown very good. Great time there.
No complaints.
Probably the most helpful employees of any hotels I have ever stayed at, and I have stayed at a lifetime of them, as I am a retired Airline Pilot Highly recommend this hotel. Very nice rooms, excellent service, personnel went over and above to provide any request, and at a immediate pace.
Paul
July 4, 2007
Couple
10.0
Quiet, close to great restaurants and plaza.
The 4:00 pm check in time.
Great Hotel. Great price. Recommend anytime you are in Santa Fe. Close to plaza and they have a free shuttle.
Carol & Phil
June 11, 2007
Couple
9.0
Very clean good service elegant.
A bit too sterile for our tastes.
Santa fee hotel hacienda-- this lovely hotel is a delightfully decorated space with very good service. Although my husband and I prefer older historic places, this was a very nice way to spend the night in Santa fee. My mother-in-law accompanied us on this trip and she was quite pleased with the decor & comfort level of her room. We were particularly delighted with the hotel's personal shuttle/taxi we used several times to take us to & pick us up from the plaza. The Native American art on display is simply superb and really enhances the experience. My husband and I both found our bed a bit hard. However, everything was new and spotless! The "butler" idea is great. The only minor complaint we might have (aside from the bed) is that some of the helpers were just a bit chatty--wanting to discuss their lives, etc. The restaurant food was delicious, but again, the waiter was chatty and perhaps too informative. We also enjoyed the club level of the hotel which is a delightful space to relax, have a few drinks and nibble. The complimentary breakfast was just perfect. The breads & pastries were fresh & delicious and the coffee quite good too. Overall, we had a delightful time here and highly recommend the hotel for an enjoyable Santa fee visit. read more
Reviews of Hacienda At Hotel Santa Fe
(1 - 10 of 12 reviews)