Gail from Lanham,MD
October 9, 2009
Solo Traveler
9.0
Nice layout, customer service oriented.
Nice boutique hotel. Knowledgeable staff. Hacienda suites are very nicely appointed. Easy walk to the plaza.
Lori from Closter,NJ
August 23, 2009
Couple
10.0
Great, clean and comfortable beds.
Clean comfortable and a great value. The hotel staff was friendly and helpful. Breakfast was awesome and the extras (paper, chocolates, fruit basket, free yoga!) were welcome and unexpected. Exceeded my expectations.
Robert from Stonington,CT
August 21, 2009
Solo Traveler
9.0
The parking lot and pool area were not well lit, and it was difficult to get around after dark.
Eric from Orange,CA
August 14, 2009
Solo Traveler
3.0
Santa Fe style building
unattentive service, dirty walls, no bathtub
Craig from Baltimore,MD
May 14, 2009
Couple
10.0
Staff and atmosphere were great.
Room lighting was dark.
Great.
Julieann
June 29, 2008
Business Traveler
10.0
The room was very beautiful and comfortable.
The television was not very good and I couldn't get the alarm cock to work.
The room met the 4 star rating, the private butlers were pleasant, accommodating and professional. The room was inviting with a basket of fresh fruit and a welcome note. I would recommend this hotel to others.
Joe
May 29, 2008
Couple
7.0
Location, staff.
All rooms had double beds. They did not have any rooms with a Queen or King.
Nice location - do not stay there if you want to share a bed. The rooms only have double beds. The hotel is being remodeled and some things like a work out area do not yet exist. You may have to put up with noise and dust.
Karen
February 13, 2008
Couple
10.0
Staff was friendly, service and room were nice.
No bathtub in room, there was shower only.
Excellent particularly nice and helpful staff. Enjoyed the breakfast and afternoon cheese/crackers/drinks. Short walk to main plaza attractions. Very comfortable room.
Frank V.
October 12, 2007
Senior Travelers
10.0
Friendly staff & shuttle around town.
Parking spaces are too tight.
Excellent.
Mike
October 11, 2007
Couple
8.0
Spacious room with fireplace. Free downtown shuttle.
Butler/concierge service not very helpful.
Nice hotel, but staff was not up to 4 star levels. Exception was the free shuttle drivers, who were very helpful.
Reviews of The Hacienda & Spa At Hotel Santa Fe
(1 - 10 of 16 reviews)