Lisa
August 25, 2008
Family Traveling with Teens
9.0
Good location, friendly, helpful staff, great continental breakfast, beautiful, clean room & comfortable bed! would definitely stay here!
Line ups for breakfast. Sometimes hard to find a seat.
Would definitely recommend this hotel & I personally will stay here my next visit to NYC! Friendly, helpful staff, good location, free continental breakfast & free coffee/tea anytime a definite plus! Beautiful, large, clean rooms; clean and very comfortable beds. Great, definitely not a disappointment!
Tiffany
August 10, 2008
Family Traveling with Teens
8.0
Front desk staff was very friendly and helpful.
Concierge was not knowledgeable--in fact, she gave us suggestions that weren't good, and directions that were wrong. This happened with two of them.
The hotel is in a great location--close to theaters, shopping, Times Square, and subways. The front desk staff was very helpful and friendly. The Concierge was not helpful, in fact, both who were working while we were there had old information and sent us to incorrect places. If you have your plan already set, this is a great hotel to stay in.
Beth
August 10, 2008
Family Traveling with Teens
9.0
Cleanliness and a top notch staff; looked like a new property.
Upon arrival we received a rollaway instead of 2 doubles.
On our next trip to New York I would certainly stay at this Hampton. It was bright and modern decor, the staff was cheerful and helpful and the breakfast bar was one of the best. It was inconvenient to have the rollaway for our teenage son instead of a second bed. It was not so bad for sleeping, but it did take up much space in a one bedroom hotel room.
Barbara
June 11, 2008
Family Traveling with Teens
9.0
Free breakfast, 24 hour coffee bar, and
concierge.
The room was very comfortable and spacious. I suffer with lower back problems, yet the bed did not irritate my condition.
Dayna
June 30, 2007
Family Traveling with Teens
9.0
It was clean, comfortable, and surprisingly roomy. Friendly staff.
Breakfast area could be a bit larger.
We stayed in 4 different hotels during our stay in NYC and this was our favorite. The room was surprisingly large and quiet considering we were only on the 2nd floor. It was clean and comfortable and cool. We would definitely stay here again. The continental breakfast in the morning was very good offering a great variety, just a bit crowded. We were able to check our bags with no problems and received nothing but friendliness and helpfulness from the staff. read more
John
November 1, 2006
Family Traveling with Teens
3.0
Location to theaters.
Did not provide room booked.
You can hear everything going on in the rooms above below and around you and the hallway noise is terrible. The room is very nice, good remodel, bed was cozy not as nice as Hyatt The noise was so bad I woke up to it at 2am. There was a big group of teenagers staying there and they were up all hours of the night. You could here them out there over the television noise.