Stacy from Bridgewater,VT
November 16, 2009
Couple
8.0
Convenience to airport.
Room faced the runway.
Favorable and easy for early morning flight.
Dwain from Dime Box,TX
October 28, 2009
Couple
9.0
Helpful staff; clean and well decorated rooms.
Parking fees were too high.
Sarah from Medford,MA
October 28, 2009
Couple
8.0
The view was amazing, staff was very friendly and helpful. Location to airport as well as city was great.
Parking situation was atrocious! Way too expensive to park at hotel and free shuttle to/from airport would not pick you up at airport lots!
Hotel was fantastic minus the expensive parking. The first room I was given had a clogged shower drain; which was an unpleasant nuisance. But the hotel staff immediately offered another room with a better view to compensate for the situation and even brought the new room keys to the door and offered to help move my luggage.
Vikki from Santa Barbara,CA
October 25, 2009
Couple
1.0
Location.
Would advice against staying there.
Bathroom sink had tooth paste in it. Toilet was dirty. On day 2, the room did not get made up until 6:00 pm. Television did not work properly. Parking fees were $32.00 a day. Staff was apologetic and helpful. But did not offer any compensation.
Kurt from Aliso Viejo,CA
October 18, 2009
Couple
7.0
The location to Logan Airport was great.
The room needed fixing-dings in the wall, closet door broken.
My flight arrived after midnight, so I wanted a hotel close to the airport where I could spend the night. For that purpose, the Hyatt worked out great. If I were to spend more time there, I think the hotel would not have met my expectations of a 4-star hotel. The room was in a state of disrepair - the closet door was broken and there were many holes and dings in the wall.
Ellen from Centerville,MA
October 16, 2009
Couple
9.0
Close to airport. Water Taxi outside the door.
You have to pay for parking in the lobby instead of on your way out.
Overall it was very nice.
Clean rooms although we had to ask for extra coffee cups. Loved the convenience of the water taxi into the city.
Brian from Manhattan Beach,CA
October 13, 2009
Couple
9.0
Fabulous views of Boston skyline and Boston harbor -- hard to remember it's an airport hotel.
Bellman/concierge was not as knowledgeable as I think appropriate.
The hotel is off to the side of the airport, overlooking the harbor. Access to the city is very easy by water taxi (small boats that carry passengers across the harbor to multiple points in the city). It is also possible to take the hotel's shuttle to the subway station to travel around the city. Rooms were very quiet, with no airplane noise. The feel is of an upscale hotel, but not of a resort or luxury hotel. read more
Terry from Alpharetta,GA
October 11, 2009
Couple
10.0
Awesome view of Boston Harbor, easy water taxi to city.
Adjoining room was not sound proof; loud airline attendants came in early am.
Jeanette from Drayton,Canada
October 9, 2009
Couple
9.0
Location to airport, view of harbour and
friendly staff.
Expensive restaurants.
Brian from Braintree,MA
October 4, 2009
Couple
10.0
Water taxi to and from downtown and 24hr shuttle to airport are very convenient. Amazing views of Boston, especially from restaurant patio.