Michael
September 20, 2007
Family Traveling with Young Children
8.0
Comfortable rooms, with two queen size beds.
high cost of internet at the business center.
We wanted a hotel near Reagan National Airport for the night previous to our 7:30 am departure. This hotel worked well for our family of five, as we got two rooms. The rooms where very comfortable and the hotel has a rooftop pool that the kids used. The 5am hotel shuttle to the airport was a great convenience. There are quite a few restaurants within a two block radius of the hotel. The only downside was the high cost of internet access at the hotel's business center. read more
Michael
August 29, 2007
Family Traveling with Young Children
9.0
Excellent service, helpful and great customer service.
No pool was disappointing for the kids.
Highly recommended - even with no pool!
Frank
July 17, 2007
Family Traveling with Young Children
3.0
Location and nice beds.
Airport van driver left for day and failed to pick us up at airport even after direct call to desk to arrange pickup.
Small rooms and older property but location is excellent for airport access - called front desk to arrange van pickup and told to wait only to be picked up by another Hotel after we were observed waiting for a long time only to learn driver never was coming.
Carolyn Fussa
June 25, 2007
Family Traveling with Young Children
2.0
Convenient location, clean.
I felt cheated by this hotel because they overbooked and they sent their full paying customers to other hotels they stuck four of us in a room with a full sized bed. I would have been better off sleeping in my car in a rest area. Shame on the Hilton. I certainly expected better, or at the very least what was promised, a room with a king size bed or a room with two queens.
Mike
May 31, 2007
Family Traveling with Young Children
8.0
Very clean, nice rooms with quality furnishing and room amenities
No Jacuzzi. Parking garage was closed and forced pay $20 per day for parking.
The Hilton at Crystal City is a very nice hotel. The room was very nice with upscale features. Nice fitness center and pool, but no Jacuzzi. I would have like to have known prior to booking my stay, that I would have to pay for valet parking due to garage maintenance. Call hotel prior to booking.
Rosemary
May 23, 2007
Family Traveling with Young Children
9.0
A handyman came immediately when we reported that the toilet had clogged up. Our car was waiting for us within 5 minutes of being requested.
It was a bit of a hike to the Metro, and then a half hour ride into downtown DC on a Saturday.
I would recommend this hotel. The room was very clean and beautifully decorated. The bathroom is quite small for the size of the bedroom. This hotel is about 1/4 mile from Reagan airport and we could not hear any noise from planes taking off and landing. The only negative about the hotel itself is that when a door was being closed next door, it was so loud that it sounded as though it was in our room. I would recommend asking for a corner room without neighbors. read more
John
April 10, 2007
Family Traveling with Young Children
8.0
Good location; clean and newly renovated.
A/c unit is too loud.
The location is excellent! Only a few minutes you will be in the city again. The hotel is newly renovated (the front entrance is still unfinished) and everything (from furniture to bedding to carpet) is very new and clean.
Arun
September 7, 2006
Family Traveling with Young Children
9.0
Loved the location & pool.
The bathroom could have been a tad bit bigger.
Excellent place. Would love to recommend it to others and of course return to it myself.
Rabia
June 21, 2006
Family Traveling with Young Children
7.0
Very clean and extremely helpful staff.
Not having in-room fridge and microwave.
The bathrooms were small, really small. If you are 6ft or taller this is NOT the place for you. With kids we like to have an in-room fridge and microwave, which was not provided here. Overall our stay was pleasant.
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