Tony from Miami,FL
November 17, 2009
Couple
6.0
Good location, safe, and convenient parking.
Room was very dusty.
Trevor from Tampa,FL
November 17, 2009
Business Traveler
9.0
Location.
Everything cost extra. Even water!
The hotel was very nice but everything cost extra. Like $20 to park your car in their parking lot outside. Water was $4.00 a bottle. Internet was $13.00 for each laptop. If you had two laptops, which we did, we had to pay $13.00 for each to connect to the internet. The business center cost $14.00 for 10 minutes of computer use and $1.00 per page to print B&W and $2.00 for color. A sign say's the first 3 pages of B&W are complimentary and the 1st color page is complimentary. Not true, they charge your credit card anyway. When I spoke to the front desk about it, they said there is nothing they can do because it is an outside vendor. It sounded like they heard this concern before as they quickly told me you can I call the phone number on the receipt and see if they will give you a refund. All in all, it is a nice hotel. Just a lot of hidden costs that were not expected. Oh yeah, I almost forgot, breakfast for two in the hotel restaurant cost $54.00 and that was for the buffet! read more
Stewart from Washington,DC
October 20, 2009
Solo Traveler
9.0
5 to 7 minutes from the airport. Friendly staff. Shuttle to Miami Pier for $12.00 per person.
Only two restaurants in the hotel.
Overall was very pleased with this hotel. The hotel was clean and the staff was helpful and friendly. I was visiting for an overnight stay, but it is very appropriate for a much longer stay. There are two restaurants in the hotel. One of the restaurants features mostly salads, sandwiches etc, but the other restaurant offers a buffet or you can order from the menu.
Michaela from Naples,FL
October 18, 2009
Couple
3.0
Location.
Staff, general unfriendliness.
Very disappointing, unhelpful and not very friendly staff. For the price we paid it was OK.
Jim from Oak Park,MI
September 21, 2009
Business Traveler
2.0
The self parking.
Poor customer service.
Antoinette from Glen Burnie,MD
September 4, 2009
Couple
10.0
Employee's were very friendly and helpful.
N/A
The Hilton Miami International was a great hotel. Their were so many wonderful amenities at this hotel. I would recommend it to anyone.
Brenda from Denver,PA
August 27, 2009
Solo Traveler
10.0
Everything about this hotel was wonderful.
We wanted a hotel that had 24 hour complimentary shuttle to and from the airport. We wanted a nice place that we could get some dinner and use the pool and get a good nights sleep before flying out the next morning. This hotel was beautiful, the beds were so comfortable and the pool was really nice too. And we got to play ping pong too, which was an added bonus. We really loved this hotel and would definitely stay there again. read more
Edward from Casselberry,FL
August 17, 2009
Solo Traveler
7.0
Swimming pool
Small room, dated, not what I expected from Hilton.
The hotel is conveniently located to the Miami Airport. Pool and exterior are attractive. Interior of room was dated. I had expected it would have been more upscale.
Helga Lyne Hill from St Charles,MO
August 17, 2009
Family Traveling with Teens
5.0
Friendly staff.
Waited 40 min
for shuttle to pick up, and a disgusting dirty bathroom.
Shuttle service very poor, waited long time while other shuttles appeared frequently. Room service nothing special for price. The bathroom was filthy. The bathroom uninviting. Tub had hairs and heavy stains, floor tile also filthy. Service was poor, had to call twice for a room service menu, finally arrived 30 minute later. Hotel front desk tried to make up for late shuttle w/free breakfast, very nice gesture. Beds were comfortable and appeared clean. Shuttle in the morn. was efficient and on time. read more
Robin from Baltimore,MD
July 22, 2009
Solo Traveler
9.0
Appreciated the shuttle to and from the airport.
Reviews of Hilton Miami Airport
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