Jan from Big Bear Lake,CA
September 3, 2009
Couple
5.0
The room was comfortable.
Allen
November 28, 2007
Solo Traveler
7.0
The waiting staff wanted me to waited for my room for another additional 30 minutes, which was unacceptable. We checked in at noon and they keep stating the room they perpared for me was not ready. This ruin my Hilton experiences with the staff.
Anne
November 3, 2007
Couple
6.0
Location.
Desk staff made a point of saying there is nothing I can do.
The hotel was average and less than expected for a Hilton. They charged you an extra fee daily that was not posted anywhere but in your key envelope. Every time I went by check out, this fee was being argued. The hotel rooms had an old odor. Staff in general was nice.
D And P
September 6, 2007
Couple
6.0
The food is very good and the Dinner servers are attentive.
The lack of control they seem to have over the loud and obnoxious guests.
Overall, the Hotel stepped up to the plate and changed our room (and upgraded us to a corner suite) after we complained a couple of times about the loud partying that seemed to be going on throughout the hotel. (We weren't the only ones that didn't get any sleep the 1st night there) However, we did not like the smoking that was going on at the poolside and felt this should have been at the poolside bar. read more
Reviews of Hilton Palm Springs Resort
(1 - 4 of 4 reviews)