Holiday Inn Dubuque Galena

This hotel was great. The woman at the front desk let me pick what floor I wanted to stay on and switched us to a nonsmoking room. The room was clean and very nice. The beds were probably the most comfortable hotel beds I have ever laid on and we slept quite well. My only complaints is that the pool was a bit dirty with hair floating and sand on the bottom and the tv remote was ridiculously slow and only kinda worked. read more

We were told we were in a non-smoking room however upon entering the room you could clearly tell the room had been smoked in previously. The housekeeping staff said they very recently made half of the hotel non-smoking. They have a spray they can use to help with the smoking odor. I was skeptical but must admit after they used the spray, I didn't detect the smoke smell anymore. Everyone we encountered was friendly. Not an overly huge pool area but adequate for our small family. read more

It was not a clean hotel, the pool was a huge disappointment it was very small. front desk people where not friendly, we had a very sweet housekeeping lady though. ice machines only worked on some floors (not ours). not a great place to stay with little

The rooms were surprising quiet considering the two weddings and a group outing there. The hotel staff had done a great job arranging the placement of the groups. The hotel as easy to get to and the staff was excellent.

We would highly recommend this hotel to friends and family to visit the area but not to just sit around the hotel and rest and relax. The public areas were beautiful but was definitely lacking in the pool and hot tub area. Pool and hot tub were the smallest we've ever seen at a hotel and we were not allowed to take in drinks or snacks. Sometimes as a family we like to just hang out at the pool and enjoy the day as a family. read more

The holiday inn Dubuque, though in a slightly sketchy neighborhood, is a decent place to spend a night or two. The staff is friendly, and the lobby is large and accommodating. Don't expect contemporary furnishings like you'll find at newer chains (four points, Fairfield inn, etc.), because the hotel is obviously old, with dated decor and furnishings throughout. The hotel meets basic expectations, but nothing more. read more

Overall, it was a good place to stay with my kids; I would stay again if the opportunity came up. My kids enjoyed themselves in the room.

The staff was great! And quick to attend to our needs. The location was right in downtown.

Updated hotel but still missing a few key places like pool area and elevators. Room was nice & felt clean. Location of hotel was great close to shops and cafes.

Hotel was adequate for our needs. The hotel did nothing special for us, which was OK, but didn't set it apart from any other place. Didn't realize it until we left (i.e. bill left under the door). Still need to address with hotel. Not happy at all this occurred.