Holiday Inn Express Hotel & Suites Grand Rapids Airport

Overall a very nice and clean.

The breakfast was fantastic! The room was tremendous!

I complained about the noise at 12:30am and the front desk clerk told the people in the hallway to go back to their rooms. Unfortunately, the walls seemed paper thin so the problem was not resolved. I will not be returning to their hotel.

Wonderful hotel. Very nice and friendly staff. Was kind of hard to find as it was a small side road behind the mall.

This was a clean a friendly hotel, great for travelers and vacationers! Make this your stay and you will not be disappointed!

This is a wonderful hotel that I will definitely recommend to everyone I know.

Nice location near lots of restaurants and shopping and convenient location. Pool area was clean. Rooms starting to show wear (hole in the bathroom door had been badly patched etc). But suite layout of room was very convenient for the 4 of us (parents/kids). Room had micro, coffee maker and fridge - very nice and convenient and just what we needed.

This hotel was excellent. The staff was very helpful and professional. It was a very clean and very comfortable hotel. The complimentary breakfast in the morning was super. They offered everything from waffles to cereal to eggs and sausage, fruit and yogurt.

It was nice to have a suite with a small kitchen when traveling with kids. Easy access to the expressway.

I was completely disappointed in this hotel from the moment I walked in. I was greeted rudely by the front desk help. This might not be a problem for other travelers but I had my 15month son with me who has had major bought with RSV and is strongly advised by his doctor to say away from cigarette smoke. When we entered the dirty room that we were given I had to open the window to help get the overwhelming smell of smoke. Upon open the window I noticed that the screen was torn in the corner. I went down to the front desk and asked the RUDE front desk girl if we could get the screen fixed she said that she would get someone. After swimming in the overly chlorinated pool we returned to our room to find the screen ripped ever larger and not fixed!! I called down and was told that there was nothing that she could do to fix the screen. I asked if there were no other windows in the hotel with screens. She said that there were other window, I commented that maybe we could use one of the window screen that was not in use just for the night. I do not think that she liked that idea but after 20 minutes that repair man brought up a screen that almost fit. After a very long night we awoke to a breakfast that was decent and maybe the only thing that this hotel has going for it. This hotel uses the name Suite this should be remove because Suite is a level of quality that this hotel does not even come close to. read more