Matt from Ballston Lake,NY
August 31, 2009
Couple
8.0
The pool was fun. Breakfast was good. Shuttle service met our needs. Close to restaurants and shopping.
Pool was a little dirty and spa water was low / jets barely worked. No balcony furniture. Elevators made a lot of noise.
Hotel stay was great. No major problems. I will stay again the next time we travel to DW. Staff was friendly and helpful. The elevators made a lot of noise which made us feel a little wary at times. There is only 1 pair of elevators, so often times in the mornings it would be crowded, or even a maid would crowd us in with her cart.
Kim from Gainesville,FL
August 12, 2009
Solo Traveler
10.0
Very modern decor and nice clean bathrooms.
Great place to stay.
Sarah from Virginia Beach,VA
August 8, 2009
Couple
10.0
The hotel we stayed in got 2 beds. They got microwave and fridge in the room which I didn't really expect. The room was really clean.
I liked everything in the hotel
Very nice hotel.
Linda from Trinity,FL
July 31, 2009
Family Traveling with Young Children
8.0
It was consistent with other experiences I have had with a Holiday Inn Express.
The bathroom was so small, you had to actually close the door to get to the toilet.
The hotel was as expected - simple and clean. Courteous and helpful staff.
Sandra from Englewood,FL
July 2, 2009
Solo Traveler
1.0
Filthy.
Toilet
and the room
were not clean! Pool dirty and workout facilities were not working. Staff was rude.
James from Fort Myers,FL
June 26, 2009
Family Traveling with Young Children
1.0
Great hotel on first visit on June 12, 2009.
Great hotel on first visit on June 12, 2009.
I will be consulting legal counsel as to why refused to refund to me when I tried to cancel my reservation from New York two days prior to my check in date. This is definitely the wrong way to do business.
Melissa from El Paso,TX
June 24, 2009
Family Traveling with Young Children
3.0
The pool and the staff they were friendly and helpful.
Dirty carpet, moldy bathroom, gloomy and dark.
The main entrance needs something to impress the visitor. Plain. The carpet in the room was dirty and the bathroom was moldy and dark. The carpets in the hallways dirty, hallway appeared dark, gloomy not cheerful and welcoming.
Hotel Guest from Houston,TX
June 18, 2009
Family Traveling with Young Children
8.0
Non smoking room smelled like smoke.
Overall, excellent for the price we paid. Would recommend to all families. However, the non smoking room smelled like smoke. They tried to make it right, but had no other room type available. If you are a smoker, don't be inconsiderate, go outside! The cleaning crew forgot to come the first day. The man who runs the shop downstairs was very helpful and friendly. The free hot breakfast was a major plus! read more
Bobbi from Foster,KY
June 10, 2009
Family Traveling with Young Children
9.0
Nice beds, very comfy the pillows were great.
They send you over to the ticket sellers to get a parking pass, but they weren't pushy.
We had a room right next to the elevator and didn't hear a thing, the room was very quiet. The beds were very comfortable. Room was clean and it had a balcony, microwave, and fridge. There were plenty of towels although we got to the pool late and they were out of pool towels. Pool was heated and had a slide and waterfall, plus a hot tub. It was very close to the parks and was in an easy to find area. Hot breakfast in the morning wasn't extraordinary, but better than most and the staff there was very helpful. We stayed there and drove to the parks and even with the cost of parking at the park (skipped the shuttles so we could come and go as we pleased) we came out way ahead of what the cheapest Disney resorts would cost. I will stay there again and would recommend this hotel to family and friends. read more
Jennine from Jacksonville,FL
June 9, 2009
Family Traveling with Young Children
9.0
It was great, clean, friendly staff and nice overall.
Reviews of Holiday Inn Express Lake Buena Vista
(1 - 10 of 37 reviews)