Josh from Mobile,AL
July 2, 2009
Couple
10.0
The hotel staff was fantastic. They were extremely helpful and met every need willingly. They exceeded all requests.
Although the Blue Line El-train is nearby (over half mile-under 1 mile) the hotel did not provide transportation.
Our stay was wonderful. Although this hotel typically caters to business travelers, we had a wonderful time on our vacation. The staff was wonderful. The amenities were wonderful. The only improvement would have been transportation to the El train.
Olga from Springfield,MO
May 3, 2009
Senior Travelers
10.0
They do their best to honor requests and friendly about it.
We stay in this motel twice a year and they are always friendly and considerate. Rock Falls/Sterling are small communities so the motel is convenient.
Marvin from South Beloit,IL
April 21, 2009
Senior Travelers
4.0
The water in the tub couldn't be turned on, by a woman.
Laree from Thayer,MO
April 2, 2009
Family Traveling with Teens
1.0
Location.
Upper Management.
While the hotel was clean and the rooms average we found the management unhelpful and not really friendly. While there, my husband decided to use the iron in the room for his dress shirt. We discovered to late that the iron had been used and not inspected. When speaking to the Manager we received not response whatsoever just a look that spoke more than words could say! We will never stay at this hotel again! read more
Steve from Cedar Rapids,IA
February 16, 2009
Business Traveler
7.0
Professional, attentive front desk man, much better than average.
Pool closed. Drained in fact. No sign of any repair work going on.
Although the furnishings are up to date, its clear that this is an old hotel. You can tell by the scabby paint around the front door and the old toilet (which ran all of the time).
Ronald from White Hall,IL
January 29, 2009
Group Traveler
9.0
Clean, convenient, and
comfortable.
Thermostat on heater let room cool too much and warm too much.
The motel was clean quiet and comfortable with exercise facilities an indoor pool and nice bar and restaurant. I will be a repeat customer when in the area.
James
November 4, 2008
Business Traveler
7.0
Had a bar.
Could hear the guy pissing above us.
Exit and door rooms are very loud as is the water pipes when someone next to you turns on the shower.
Lina
October 23, 2008
Solo Traveler
7.0
Receptionist gave us coupons for up to $20 value to use at the hotel's restaurant. Hotel is totally non smoking.
Service at the restaurant was very slow and some food was not good. chlorine smell in hotel, pool full of kids.
It was very easy to find this hotel, just follow signs. Receptionist gave us coupons for eating at the hotel's restaurant for $20 each, a plus! Some of breakfast food though left a lot to be desired. Not enough servers, took us a long time to eat. Overall impression - a very mediocre hotel with chlorine smelly pool full of kids. Nice receptionist, clean beds. The whole hotel non smoking! read more
John
October 8, 2008
Couple
7.0
Easy to find, located on edge of town on major highway.
The guest room had a distinct unpleasant odor. The front desk gave us an air freshener spray.
Olga
October 2, 2008
Couple
9.0
Convenient, provides a refrigerator and microwave, plus a coffee pot.
The mattress could be replaced soon.
Reviews of Holiday Inn Rock Falls
(11 - 20 of 50 reviews)