Howard from Hooks,TX
November 17, 2009
Couple
1.0
The outside appearance was pleasing.
The room I stayed in was less than average in appearance.
I have stayed in a lot of holiday inn's before, and this one was the worst
I stayed.
I will not stay at this one again. The staff was friendly, but cleanliness was not one of their strong points.
Barbara from Stratford,OK
July 20, 2009
Couple
5.0
The staff at the check in desk was excellent.
Restaurant staff inconsistent, nice enough, but lazy!
Rooms were nice, but overpriced. Wanted to stay an extra 2 days and price jumped $40. Staff extremely courteous and cleaning people very conscientious. Restaurant left a lot to be desired, food was not good. Prices varied by whoever was at the register. one day, 1 breakfast and extra coffee to go was approx $9.50. Next day, 3 breakfasts and 2 coffees to go was $5.00. Evening meal was a torture with orders coming out one at a time about 15 minutes apart. With 3 of us eating, the first served was finished long before the 3rd person was ever served. read more
Hotel Guest from Waxahachie,TX
June 22, 2009
Couple
8.0
riendly staff.
Paula
August 13, 2008
Couple
8.0
Very convenient. Nice room. Clean.
Very slow elevators. Train tracks nearby.
Hotel is older from the outside, but rooms have been updated and are clean. Very nice on the inside. Pool area is nice, but not very large. Short distance from gaming boats, Sam's Town & El Dorado, but not within walking distance. Cabs are $5 one way. Train tracks are next to the hotel and the train comes through all night.
Corey
July 23, 2008
Couple
10.0
It was clean. The staff was very friendly.
Parking.
This hotel was clean and the staff was friendly. Everything looked up to date.
Meredith
May 21, 2008
Couple
5.0
It was in close proximity to the freeway.
The rooms stunk and the River view we were supposed to get overlooked railroad tracks. The trains ran all hours of the day, even the early morning.
The hotel was in a good location, near the freeway. I had to change rooms because the room they gave stunk so bad. They were very courteous about letting me change, no questions asked. The room that we did end up staying in was allot smaller than the first room. It was supposed to have a River view, and did not. Also, their were trains running at all hours of the day that kept us up at night. And, our room stunk too, just not as bad as the first one. Plus, the bathroom was small. read more
Daniel
May 5, 2008
Family Traveling with Young Children
3.0
Weight room and cleaning staff was great.
No complimentary breakfast for the price and 4th floor needs to be rebuilt.
Not ever going to stay in that hotel again. Hotel was in a great location being right on the river and 5 min drive from boardwalk but poor and almost depressing view. Room was not what I expected for the price, Ive stayed in rooms that cost 1/3 of that one and was twice the room. Entire 4th floor needs refurbishing.
Jeff
April 24, 2008
Couple
6.0
Rooms where clean and the staff was very friendly and helpful.
Pool was not working and the Train tracks where right next to our room and no parking.
The Good: Rooms where clean and the staff was very friendly and helpful. Very close to several casino's. The Bad: Pool was not working and the Train tracks where right next to the hotel and the parking is terrible.
Pat
February 29, 2008
Couple
8.0
The location was great for where I needed to be the next morning.
The rooms could be a little bit cleaner. Looked as though the carpets had not been vacuumed.
Location was great, front desk staff were very friendly and helpful. The room was nice but could have been a little cleaner.
Elaine
September 11, 2007
Couple
7.0
The lobby was very pretty and clean. The staff was very pleasant and helpful.
Our room was next to the elevator, could've been cleaner, a bit small for the price.
With the price and the name Holiday Inn, I expected more. Our room was right beside the elevators, (really noisy) which wasn't working some of the time. One day the cleaning lady didn't even clean our room, and the room was on the small size for a king, the restroom was really small. The staff was very helpful and nice.
Reviews of Holiday Inn Shreveport Downtown
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