Dianthe from Phoenix,AZ
September 14, 2009
Family Traveling with Young Children
8.0
I like soft beds.
Swimming pool had too many people.
Robere from Uma,AZ
May 19, 2009
Family Traveling with Teens
10.0
Nice staff and helpful with directions from the road.
Very nice and comfortable setting. Very clean as well as a very attentive staff!
Susan from El Paso,TX
April 16, 2009
Family Traveling with Young Children
7.0
Common areas were very impressive.
The room/bathrooms were falling apart, 3 year old afraid to bathe.
The common areas of this hotel were above expectations, the rooms on the other hand were very disappointing, holes in the couch, bathrooms were falling apart and my 3 year old was afraid to bathe. It is in dire need of remodeling.
Dawn
August 16, 2008
Family Traveling with Young Children
3.0
Great breakfast selection at no charge.
Bathroom not clean, beer cans in the hallway.
Looks like they are making upgrades. Bathroom was nice but had to call and have it cleaned after check-in. Did not feel safe!
Ron
May 5, 2008
Couple
1.0
Nothing.
Would not recommend to anyone.
Patty
April 9, 2008
Business Traveler
7.0
The bed and pillows.
Appearance of elevator and hallway were old, dated.
The hotel looks good from the outside, but once inside the elevator and hallways is old looking and needs to be updated. Elevator looked unsafe. The room also is old and needs work. My toilet was stained and needs to be replaced. Shower was dripping. But the bed and pillows were new and felt great. Free breakfast was tasty, and free internet access was nice.
Michael
April 9, 2008
Family Traveling with Teens
1.0
It is a great property it needs renovations and updates.
Tired and worn out furnishings, carpet, lacking in cleanliness, elevator on the brink of falling apart greasy carpet, gross paneling it just is in bad.
Do not stay here it is one of the worst hotels we've stayed in ever. Lacking in clean environment, old and worn out furnishings and gross. Someone needs to be fired!
Frank
April 7, 2008
Business Traveler
10.0
The smell of the orange trees outside my room.
The grounds were a bit untidy.
Great facility, near major shopping areas, and restaurants. Enjoyed this hotel and would return in the future. Staff responsive to calls, and drinks at the bar very reasonable for a hotel bar.
Jon
March 31, 2008
Family Traveling with Young Children
7.0
Pool and location for what I went there for.
Room was not maintained and had many problems.
Hotel staff were great. Room was dirty and many things in the room did not work or had problems during normal operation. Pool and hot tub were great.
Shirley
March 26, 2008
Business Traveler
1.0
The staff and mgr. patiently listened to my complaints.
It looked dirty right from the lobby, and had a stale smell. Customers were lined up complaining about service and cleanliness of rooms.
The hotel appeared to be undergoing managerial and staffing problems. It was unclean, smelly, and uninviting to me. I had booked what I thought was a 4-star facility. I am a business traveler and expected higher standards. Due to my allergy to dust, I knew from the front door that I could not tolerate the level of cleanliness that was exhibited in this hotel. Additionally, as I stood waiting to check in, 4-5 people ahead of me were complaining that their rooms were dirty and in ill-repair: broken toilets, shower doors, unmade beds, etc. This level of service was deplorable. I did not stay there. The manager came out and talked with me and agreed to cancel my reservation. He did not give me a cancellation number. read more
Reviews of Hotel Tucson City Center
(1 - 10 of 20 reviews)
from $69
(0.5mi)
from $66
(0.6mi)
from $42
(0.6mi)
(0.6mi)
