Judy from London,Canada
December 29, 2009
Family Traveling with Teens
9.0
Loved the bed and the big screen TV.
Lobby/elevator floors could be kept cleaner.
Huge bed and big sreen tv and nice size room. Bathroom was a little cramped. Great experience overall.
Judy from London,Canada
December 28, 2009
Family Traveling with Teens
9.0
Loved the beds and big screen TV.
Mike from Pflugerville,TX
December 24, 2009
Couple
9.0
Convenience to Bass Pro; adequate continental breakfast.
A
little difficult to locate.
Nice size rooms, huge flat screen TV. Two good restaurants within walking distance.
Praveen from Arlington,TX
December 24, 2009
Group Traveler
Rooms were clean and big.
Dining area was a bit small.
We stayed for two days and enjoyed the stay very much. Staff were friendly and the rooms were equipped with all the necessary utilities that a traveler like me prefers.
Sonal from Sugar Land,TX
December 20, 2009
Business Traveler
10.0
Excellent service and very friendly and helpful staff.
Bill from Clyde,TX
December 8, 2009
Business Traveler
10.0
Layout of room provided ample space. Appeared new, very clean.
Everything was fine. One small problem is that it was somewhat hard to get to from the interstate.
Clean spacious rooms with wonderful layout. Staff was friendly and helpful.
Gregg from La Grange,TX
December 8, 2009
Family Traveling with Teens
10.0
The staff may have been the most friendly hotel staff I have ever experienced.
I typically don't review hotel stays unless they are really bad. But this is the exception. The staff there was the most friendly I have ever experienced in a hotel. The front desk personnel, acting manager, and the service staff all greeted me with a smile and asked if there was anything I needed. I will never hesitate to stay there again or recommend it to another travel. It was fabulous. read more
Don from Sanger,TX
December 4, 2009
Solo Traveler
9.0
Computer/internet access in lobby at no charge.
No help yourself pot of coffee available in lobby.
The desk staff were helpful and friendly. The room was very clean which is always a big plus in my book.
Francisco from Cedar Park,TX
December 2, 2009
Business Traveler
8.0
Very clean, spacious rooms, and great location.
Noise from hallway easily filters into hotel room.
Surprisingly well built and well maintained hotel. The room was impeccable and clean. I especially liked the layout with the large sitting area, separate sink and toilet/shower facilities, and large wide screen entertainment center. The hotel spares no expense in providing a clean and vibrant atmosphere. The morning breakfast options range from a complimentary continental breakfast with bread, cereal and fresh fruit to a full restaurant menu. Every option was fresh and filling. My only concern was the staff response to noise complaints occurring one evening in hallway after 11:30 pm. Noise filters easily into rooms from hallways anyway so this was very disturbing. Had to call the front desk 2 times to come and speak to guests who were running up and down the hallway and screaming at the top of their lungs. After the second time, I almost notified the police but the guests finally quieted down. The front desk staff then found it necessary to call my room and wake my sleeping child to inform me that they had spoken to the noisy guests. The feedback call was not necessary, but a follow-up the following morning by management could have addressed the issue better. The front desk staff could not confirm if they have on-site security officers to properly address these issues. Otherwise, it was a pleasant hotel experience. read more
Kay from Hanover,MD
December 1, 2009
Solo Traveler
9.0
One particular housekeeper was delightful!
Good business hotel with the usual conveniences.
Reviews of Hyatt Place San Antonio-Northwest
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