David from Madera,CA
November 18, 2009
Business Traveler
9.0
Nice views of downtown Calgary.
Cost of parking and internet access.
Very nice upscale hotel.
Graham from Regina,Canada
November 18, 2009
Couple
10.0
Great views from pool / hot tub.
No HD channels for LCD TV.
Monica from Edmonton,Canada
October 14, 2009
Family Traveling with Young Children
The original artwork throughout is amazing!
Surprise! I had to use valet parking, no other spots left. Expect the $35 per day charge.
It's a lovely hotel. Oh yea, only one little not so great thing - the mini fridge in the room only holds things you can buy. You can't put any of your own things in without incurring a charge - not so convenient.
Brian from Medicine Hat,Canada
October 13, 2009
Couple
10.0
They were able to bring a cot and crib up quite quickly for my sons children.
Paying for parking when staying at the hotel.
Shelly from Lethbridge,Canada
October 8, 2009
Couple
9.0
The beds and overall furnishings, the staff were friendly and helpful.
Underground parking is $35.00 per night!
The hotel staff were very friendly and the concierge were very knowledgeable, helpful and informative. The room was immaculate and the beds were incredibly comfortable. If you plan on dining and don't want to pay $5.00 for a small cup of orange juice, don't get room service. The food was pricey, but understandably for the quality of the hotel. Overall a really great night.
Tara from Spring,TX
September 21, 2009
Couple
6.0
Charge for internet.
It works well for business travelers, but for a one-night stay at the end of a vacation (heading to airport the next day), it was more trouble than it was worth. Parking is in a parkade; getting off the downtown street into the busy front entrance area, wasn't nearly as easy as driving into a non-downtown area where there are simple parking lots at hotels. Front desk staff was very professional. We were accidentally assigned the same room as someone else who checked in at the same time - apparently due to the other people using a kiosk to check in at the same time we were checking in with the staff. So there was a second visit to the front desk to get that sorted out; we were upgraded to a nicer room without asking or expecting it. Meanwhile, it was getting later at night and it seemed like it was taking a while just to get into our room. Needing internet access to check our flight information for the following day, we noticed a card on the desk saying to check the guest services book for internet information. Unfortunately, the information was missing from the book in our room, as was all the other informations that would usually be found therein. It contained only the room service and restaurant info. I called the front desk and they offered to send up another book. I asked about the internet availability; however, only after walking to the business center did we learn that it was closed for the night. It would have been helpful if the hours had been given by phone. The next morning, I was startled when, after stepping out of the shower, a window washer showed up outside the 2 small bathroom windows (17th floor!). There are thing shades covering the bathroom windows; I could see the man, not sure if he could see me. It would have been nice to know that there would be window washing; this notice was provided at another hotel we stayed at previously. read more
Piet from Edmonton,Canada
September 14, 2009
Business Traveler
8.0
Bathroom sink was not clean, bathroom was a little run-down.
Janet & Randall from Rancho Santa Margarita,CA
September 10, 2009
Couple
10.0
Wonderful location.
No bathrobes in the room.
Ken from St. Albert,Canada
September 10, 2009
Couple
9.0
Loved the lobby areas. Great for hanging out with a drink and laptop.
Second time the fire alarm has gone off when I've been there in one year.
The hotel is nicely decorated with several nice lounges, a lobby area great for sitting with a drink and a laptop, and an excellent fitness center with pool. Fine dining is also available on site.
Julie from Edmonton,Canada
September 2, 2009
Solo Traveler
9.0
Clean and quiet. A very comfy bed. Loved the bathroom.
The parking was expensive.
Hyatt Regency always meets my expectations.
Reviews of Hyatt Regency Calgary
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