Sidney from Salt Lake City,UT
June 14, 2009
Family Traveling with Teens
1.0
The beds and linens were of good quality and very comfortable.
The staff of this hotel is the least friendly I have encountered in all of Mexico and at any 4 star hotel ever.
Worst 4 star hotel I have ever stayed in. The staff is want for local information or just unwilling to offer it up when asked. The hotel seems to be skimping on the little things. There is only one restaurant. But I cannot emphasize enough the staff is the worst, when in Mexico you can get excellent service at a 2 star hotel why bother with these guys they don't even have a beach and wont tell you how to get to one. read more
Cesar from Chula Vista,CA
June 7, 2009
Solo Traveler
1.0
The pool.
Sean from St.Louis,MO
June 5, 2009
3.0
Friendly staff and close to action.
No beach, limited access to beach. Pool closes early.
There's no beach (which I knew) but connecting beach has limited access. You can't even use the beach chairs. What's more, the pool closes at 8 pm! And they shut down the walkway after 10 pm, so you can't even walk along the coast. Staff is friendly, but the hotel isn't worth the money. Stay some where else!
Between the
government operates
all the beaches so you can go to any beach you want including the one at the Ritz. That's why the Hyatt says they have a beach. There isn't even a proper way walkway to the connecting Beach you have to walk past the windows and across the grass. read more
Molly from Phoenix,AZ
May 24, 2009
Family Traveling with Young Children
7.0
Needed to pay additional fees for 3rd adult in room.
Jose from Orlando,FL
April 23, 2009
Couple
10.0
Good services and very clean good very nice and modern.
No beach but in the pictures look that your will have some beach.
Have in mind this hotel not have beach opening the location is good for party all the time if you going to party but if like the beach more you have to go to other hotel to go to the beach. You only get beach view.
Pattie from Brownstown,MI
April 2, 2009
Solo Traveler
10.0
The huts with the beds were very nice next to ocean.
Great hotel - airy - comfortable, and clean - service was fantastic - very friendly.
Roysen from Richmond,Canada
March 9, 2009
Couple
9.0
Good location.
No beach.
Nice ocean view in the room, nice location except the hotel do not have the beach at all.
Gina from Des Moines,WA
March 9, 2009
Solo Traveler
8.0
I liked the location. It was within walking distance to just about everything you could imagine you would want or need.
The only real complaint was there was no direct beach access & our shower just trickled out no pressure at all.
Beautiful grounds very clean and friendly staff.
Bill from Carmel,IN
March 8, 2009
Couple
9.0
Staff was very friendly.
No direct access to the beach.
Ashley from Tallahassee,FL
March 7, 2009
Couple
9.0
The hotel was clean and had nice amenities.
I did not like that it was not directly on the beach.
This was a very nice hotel. It was attractive, restaurants would good and priced fair, the staff was friendly and it was close to the main attractions in Cancun. The breakfast buffet was outstanding for $14.99. There were plenty of towels at the pool and the service was great. I had one of the best Pina Coladas ever!
Reviews of Hyatt Regency Cancun
(11 - 20 of 65 reviews)