Chris from Lighthouse Point,FL
April 1, 2009
Group Traveler
9.0
The decor, cleanliness, and pool area were wonderful.
The rooftop view was disappointing. The balcony was odd and short and we couldn't really enjoy.
Rose
May 14, 2008
Group Traveler
10.0
Staff went out of their way to help with whatever need.
The staff of this hotel are helpful and friendly. Did what ever needed to be done to make our stay better. I rate them a 10.
Matt
May 13, 2008
Group Traveler
10.0
The atmosphere is relaxed.
Drinks are expensive.
I frequent this resort regularly. The customer service is excellent. The atmosphere is relaxed and it feels like a true vacation, even though I only live a few miles away. My children love the pool areas.
Bonnie
September 5, 2006
Group Traveler
7.0
It was very pretty and had nice pools.
My room had a kind size bed and I was myself with 4 kids.
There were MANY mistakes made during our stay one of which was my bedroom was supposed to be two double beds and when I went up to my room it was a king. The next day the concierge made reservations for us at a restaurant and gave us wrong directions so instead of it taking 10 minutes it took an hour and a half. The sheets were too small for my bed and I ended up sleeping on the mattress for two nights and lastly the restaurant for breakfast needed reservations and we were not informed about making reservations and the wait was over an hour because of all the reservations they had. The staff kept apologizing but didn't do anything about it. read more