Ibis Wellington

The Ibis Wellington is in a prime location...just minutes walk from the main tourist areas and shopping. You could not ask for a better location. The nicely remodeled rooms are comfortable and large. The reception staff were courteous and very helpful. This was a very lovely and luxurious budget hotel.

After a long day of traveling to this location and seeing the city, I stepped into the shower and found greasy fingerprints all over. I didn't know what to think of it, so I finished my shower then got into bed. As soon as I got into bed it smelled intensely of body odor. I moved to the other side of the bed to get away from the smell and as I did I discovered a used ear plug in between the sheets! I immediately called the front desk and demanded a new room. They were hesitant to give it to me, then insisted I go downstairs to get the key for the new room, which I refused to do. They finally brought it to me 10 minutes later after I explained how inconvenient the situation was to me, the guest. This all occurred around 12:30am. When I checked out the next day, they did not offer an apology or a discount. I couldn't believe they tried to pass off such a flithy room as clean, then try to make me feel like a bad person for not wanting to sleep in a bed which smelled of terrible body odor and someone else's used ear plugs, and shower in their grease. Very disappointing stay. read more