Imperial Swan Hotel And Suites

I would not recommend this hotel to anyone. I mean if your looking for a cheap place to stay that reflects that then this is your place. Very outdated, most of the things they offer are at a cost to you.

This is close to the theme parks and can walk to restaurants. Their are two beds and a bathroom. They did have smoking rooms available which was a plus. It's good value for the money.

From 1-10 its a 0, carpet was dirty on both rooms.

We felt very comfortable at the Imperial Swan, The personnel helped us with anything we came up with, and the bus rides to the park were such a great deal, even though they picked you up too early from the parks. But overall it was so worth it! Nice for a low budget trip!

The staff was helpful, but not very friendly. The room was clean, but had some bugs; and the hallway was soaking wet our whole stay. The theme park counter attendant was very friendly and helpful. Had a hard time finding the pool, and I still don't know if there was a continental breakfast or not.

10$ per day for wireless in room. Even in the business center, very expensive wireless rating was applied. Little items such as a microwave, a refrigerator were not equipped and rented to the customers. The staff was not well trained and was very terrible. This hotel may damage your vacation.

Moderately nice, rooms need to have some repairs, Sliding door to patio did not open, tiles in bathroom falling off wall. Not major but just stuff that people see and judge. The shuttles to theme parks did not have. Beds were wore down they were lumpy from wear stops. AC was great they had it running didn't come into a hot room. Overall not bad, I was disappoint most about the shuttle service to cut out parking cost and time. read more

The hotel was located in an excellent location. I did not feel the Swan was as clean as it should be. The staff was very friendly and helpful, however, the last Priceline hotel I stayed at I received the wireless Internet at no charge, this hotel charged ten dollars a day plus the Internet service charged ten dollars which is a total of twenty dollars a day. You can just drive down the road a block at several eateries who let you use their Internet for free. I did purchase the hotel's Internet, but then I could not receive it in my room, I was very disappointed and asked for a refund from the Internet company I purchased it from. I did not like the room decor at all. My overall experience was disappointing of this hotel. Also, the maid service did not meet my expectations. I have been using Priceline for approximately five or more years. I do hope when I return to Orlando I will not be assigned this hotel, because I will always return to Priceline first, before I try something else. read more

I would say the lobby was beautiful, but the hallways, rooms had a musty smell to them, roaches in the room,
the fridge and toilet was dirty. When the staff was notified of this, their was no can we change your room. If it wasn't for the price,location I would have left and went elsewhere.

The location was awesome.