Indian Hills Inn Taos Plaza

This place was a dump. We are budget travelers and weren't expecting the Taj Mahal but it was bad. The carpet was worn and dirty and the toilet wasn't working at all, not due to us. We called the front office and were told the maintenance man was off duty, and given a plunger and rags! The toilet still didn't work and our family was left without facilities for the night and morning. read more

It is good for the price and location. The front desk staff was friendly and informative. The hotel has a nice courtyard with fireplaces. I would stay here again.

Was quiet, easy to get to, short walk to the Plaza. Continental breakfast needs improved, I had to ask for a glass of milk so I could have some cereal. Need more of a variety of juices, dry cereal, a large Thermos for the milk.

The attendants were very nice and helpful. It made staying there more tolerable. The room was ok, but the carpets and walls need cleaning.

When we arrived the desk clerk was very nice and check in was fairly easy. We went to our room and the it was destroyed. The clerk didn't know that the room was one of the many that had been flooded. The ceiling plaster was all over the place, the mattresses were bare (other than plaster and water damage). I immediately went to the front desk and the clerk apologized and put us in another room in the other building. We originally had two queens and were put into a king bed room. The walls/ceiling is paper thin and we could hear every cough/voice/TV/blow dryer etc. There was no micro or fridge which I expect even the lower end hotels should have and usually do. The parking was in the back of the building where we could not see our car. We did not feel particularly safe in the neighborhood (two women traveling alone) and having our car so far away and out of site was a little disconcerting. The room had a gas fireplace unit built into the wall and Turing it on made the room smell like natural gas. We turned it off and hoped not to asphyxiate in the night. read more

The room
was perfect, very comfortable, better than the original & the price went down. The staff was wonderful and the location great!

This was the worst experience I have had with priceline. The hotel had horribly stained carpet, very small TV with no remote and a cold shower on Sunday morning. Will not priceline at Taos, NM again.

Good value for price especially in high price location and season. Friendly, accommodating hotel staff. Facilities a little older, showing wear, but clean and functional.

We arrived for a late check in, were met with very helpful staff who offered lots of information about local activities. Our rooms were clean, but could use updating in the section we stayed in. Within easy walking distance of the downtown area. Moderate rooms for a good price. Would stay there again.

The first room we were given was terrible-designated as smoke free, but reeked of old and new cigarette smoke. We asked to change rooms because of smell and the POOR quality and upkeep of the room. I would not recommend this hotel and I would ask that you reconsider listing it with Priceline. The evening desk person also acted as if we were imposing on his time when we checked in. We moved to a "better" room the next a.m., but still had the smell of smoke(possible from the vent system??) read more