Cecil from Mentasta Lake,AK
November 23, 2009
Business Traveler
1.0
The only thing good to say is the location is great but the rest stunk.
Everything was awful.
I thought that this hotel was a one star hotel it smelled like a party hotel gross.
Mary from Kenai,AK
October 27, 2009
Business Traveler
4.0
Room had a nice view.
Shuttle never showed up.
Service was minimal at best (no one at the counter the three times I went to the desk).
Samantha from Soldotna,AK
October 14, 2009
Business Traveler
2.0
Dirty bathroom, broken tv, broken remote, no pool.
The bathroom was disgusting. There was mold and mildew growing on the caulking of the tub. And there was nasty black gritties in the tub! I had to clean it myself before I could even use it!
The remote control to the TV was broken, and we had to manually switch the channels, which wouldn't have been such a big deal if one of my companions wasn't 5 months pregnant. And the fact the tv flashed to a blank green screen every 3-5 minutes for a good 5-10 seconds each time! It was unbearable!
I complained the first night and nothing was done. They just said "We'll look into it." So we spent two nights in that terrible room and I asked to be switched and they finally did.
There was no pool, even though it said there was and when I asked the desk clerk about it, he was really snappy. Didn't apologize, just said "Well, they got their info wrong."
I plan on writing a complaint letter and asking for a refund or credit. It was completely unacceptable. read more
Tammy from Kasilof,AK
October 12, 2009
Business Traveler
1.0
Nothing.
The room was filthy and too close together.
I would not recommend this hotel to anyone.
Steve from Charlotte,NC
September 29, 2009
Business Traveler
7.0
Economical, nice lobby, good restaurant
and bar.
Extremely slow WiFi, mildew in bathtub, when I first entered room, window was open and it was 45 degrees. Took 3 hours to get to a comfortable level.
Kevin from Puyallup,WA
September 28, 2009
Business Traveler
1.0
Nothing.
John from Anchorage,AK
September 28, 2009
Business Traveler
5.0
Very good pepper steak in restaurant.
No table, No Iron, could not connect to "free", Wi-Fi, no room service.
While the hotel public areas and rooms are well kept, there was no iron in the room and it took nearly an hour to have one delivered. The free Wi-Fi was not accessible in my room - even if it was, there was no table in the room to work from. This hotel is not set up to accommodate business travelers.
Lisa from Copper Center,AK
September 13, 2009
Business Traveler
6.0
I would stay there again.
Hotel was acceptable.
Hotel was acceptable, a lot of airlines people there. Very courteous staff, rooms provide coffee machine, microwave, fridge, nice view.
Kelly from Kenai,AK
September 11, 2009
Business Traveler
8.0
Location
Rooms were small, dated.
The location was so convienant. We walked everywhere. Staff was friendly.
Mike from Durango,CO
September 7, 2009
Business Traveler
3.0
Good location.
Room was dirty and poorly maintained. Elevators were slow and too few for size of hotel.