Vincent from Nanuet,NY
August 25, 2009
Family Traveling with Teens
10.0
Friendly place to stay.
No vending machines on the floors.
It was a great place to stay. Staff was very friendly and helpful. I will go back next time I am in Austin.
Lili from Sugar Land,TX
August 14, 2009
Family Traveling with Teens
3.0
The location of the hotel was moments away from the Congress Bridge where bat watching at dusk is popular.
Nanette from Tyler,TX
July 7, 2009
Family Traveling with Teens
8.0
Friendly staff and good location.
Rebecca from Temple,TX
March 23, 2009
Family Traveling with Teens
2.0
Great Austin location.
Rude desk staff, no effort to assist with additional needs (e.g. request for rollaway), no maid service first 36 hours.
Upscale lobby and public areas, nice workout facility. Rooms are small with old, stained and broken furniture. Beds only sleep 2 adults if you want to sleep really close! Not appropriate for parent traveling with older child to share a room (esp if of the opposite gender). Very poor maid service. Valet service was friendly and helpful, as was the concierge. However, front desk staff were rude, curt, and absolutely unhelpful. read more
Hotel Guest from Des Plaines,IL
February 21, 2009
Family Traveling with Teens
9.0
Close to the downtown attractions.
Valet parking only maybe a little to formal for a leisure traveler.
The room was beautiful, but small, the only soda dispensers were in the room at $3.50 a can, the room itself might have been inexpensive but all the other amenities were very expensive.
Russ
August 22, 2008
Family Traveling with Teens
2.0
Great location.
They treated us as if we were second class guest.
Very disappointed with the front desk staff's attitude, as we stood there with our daughter explaining that we needed a room with 2 beds. We were told that was only possible in an upgraded superior room for $30 more. What choice did we have? No we'll have her sleep on the floor. So we upgraded to the larger room that was not large by anyone's standards. Much smaller room & bathroom than we have found in much lower star-rated hotels or chains. The attitude was snobby. read more
Suz
August 9, 2008
Family Traveling with Teens
8.0
The room was immaculately clean.
$10 fee for internet $25.00 fee for parking.
The room was immaculately clean. Be prepared to pay $10.00 for internet (dial-up) more for wireless. $25.00 parking fee.
Jo Anne
June 3, 2008
Family Traveling with Teens
Location, comfortable room and bed, clean.
Omni - rooms not very soundproof - heard people talking and baby crying.
Comfortable - good location for downtown activities, good restaurants in hotel.
Ray
May 15, 2008
Family Traveling with Teens
9.0
Front desk attentive.
Price of parking.
Nice hotel good location needs more rooms with two beds parking expensive but overall worth the price would stay there again.
Barbara
February 28, 2008
Family Traveling with Teens
6.0
Staff very friendly and accommodating.
We needed a room with double beds they didn't have this and then charged us 59. to get a Jr. suite to get a king bed and a roll away.
The rooms are very small. We needed a king bed and a roll away in one of the rooms, but to get that, we had to upgrade to a jr. suite for an extra 59. which we were not happy about. They said there were no rooms with two double beds. Since there were 3 adults, we had to upgrade. The per night charge to keep the car was a bit much we had two vehicles they charged extra for the SUV which seemed a bit much. read more