Tom from Los Angeles,CA
October 7, 2009
Business Traveler
7.0
Location.
No shampoo in bathroom, lights did not work, room key did not work for fitness center.
Bruce from Coalinga,CA
September 30, 2009
Business Traveler
6.0
Comfortable beds.
TV
in room stunk! Sometimes staff was rude.
Jeehun from Bellingham,WA
September 24, 2009
Business Traveler
10.0
Little Tokyo (Japanese eatery place) was right next to the hotel. Excellent!
Certain night, there was a band playing in the garden until 11 pm. I couldn't sleep.
I would definitely recommend this hotel to my friends and family. I had so much fun discovering the restaurants in Little Tokyo (right next to the hotel). It was cheap and delicious! The shower, oh my gosh, your tiredness would go away instantly. I arrived three hours early before the check-in time and they allowed me to check-in early. Also, after I check-out, they kept my luggage for three hours without charging any, can't be more merrier than this. I took subway every morning. It was only three blocks away from the hotel. Try walking in the garden after dinner and take some pictures with your friends. It's so much fun - lovely place. read more
Garth from Provo,UT
September 21, 2009
Business Traveler
8.0
I was disappointed that a Japanese hotel had no one at the front desk who spoke Japanese for the Japanese tourist!
I enjoy staying at this hotel. But noticed when check-in and out that on one at the front desk spoke Japanese. Everyone was Hispanic, which they were all very friendly and helpful. But this is a Japanese Hotel! Three people came to the desk, from Japanese, speaking only Japanese and no one could help them. I travel a great deal an know and understand how difficult it is when no one can understand you or help you. My experience was great at this hotel. Just something I noticed! read more
Michelle from Westminster,CA
September 17, 2009
Business Traveler
1.0
Comfortable mattress.
Double-charged; poor customer service.
Incompetent staff who charged me almost $100 on my debit card without my knowledge.
Garth from Provo,UT
September 14, 2009
Business Traveler
8.0
Loved the hotel, location and the area.
Ricky from San Luis Obispo,CA
September 7, 2009
Business Traveler
8.0
Great staff.
Parking fee was half the room rate.
Room was small but bed was EXTREMELY comfortable. Bathroom a little outdated.
Mike from Suwanee,GA
September 3, 2009
Business Traveler
8.0
Staff was very friendly. Internet was fast.
Parking price out of control, $30 to park.
Hotel Guest from Hayward,CA
August 22, 2009
Business Traveler
9.0
They upgraded my room!
The staff doesn't really greet people unless they are helping you at the front desk. Also parking is an issue.
Overall good experience. Hotel does not accomadate large vehicles which is silly. Miyako which is a block away is half the size and accomadates larger vehicles and parking is cheaper.
Julia from Houston,TX
August 12, 2009
Business Traveler
9.0
They gave me shuttle bus service even though they did not want to do it for every convention attendee.
Often had problems with key entering guest room or gym room.
from $89
from $111
from $119
