Mike
January 22, 2007
Business Traveler
1.0
Nothing.
Poor service, room was a mess, charged extra to accommodate 2 adults.
2 adult employees on business. Only a single bed, charged extra to accommodate, room was not made up, decaying food in the fridge, mold growing in the coffee pot. Took over 2 hours to send someone to clean. Heard gunshots at night.
Richard
December 30, 2006
Couple
8.0
Nice, quiet and convenient location. Great staff!
Bed wasn't as comfortable as I had hoped.
Quiet, convenient, clean, wireless high speed internet, kitchenette was great and saved on the restaurant bill. All in all a very nice and pleasant place to stay.
Richard
December 18, 2006
Business Traveler
3.0
Close to work.
Was not a non-smoking room which I requested?
When I first entered the room I smelt the distinct odder of smoke. I went to the clerk immediately and he returned with me and upon entering the room again, I smelt the smoke but he did not (he was a smoker). After about an hour of trying to acquire another room, I chose to stay. The clerk did spray the room and the odor was reduced considerably. The smoke detector in the room had been removed (I did not notice this until the next morning). But after this experience, I do not think I select a hotel like this again. I will not recommend a main stay hotel to anyone. read more
Jennifer
October 30, 2006
Family Traveling with Young Children
1.0
Easy to find, close to highway.
I did not care for the urine smell coming out of carpet/bed.
This hotel was the worst experience. The room had an overpowering smell of urine. The staff was preoccupied; although front desk did try to accommodate and bring blankets and pillows, they were stained & w/o pillowcases. I checked out of Mainstay that Sam
Margaret
October 4, 2006
Business Traveler
10.0
Clean, quiet, friendly, honest staff.
Everything was just perfect.
Located in the Heart of Silicon Valley, across from the best Sushi place in the SF Bay Area. This is a facility that far exceeded my expectations in the way it was managed and maintained. The facility is spotless, housekeeping to the finest detail, such as dusting the mattresses, good continental breakfast. Wireless Internet Access.
Mike
August 21, 2006
Couple
10.0
Great b-fast, fridge, stove.
Construction makes it hard to find.
Very good values for the money. This hotel is like an extended stay place with cooking utensils, stove, fridge etc. Great breakfast.
Lyn
March 31, 2006
Couple
10.0
Interior hallways, friendly staff, takes pets, handicapped friendly.
It's located in Hayward, CA, not the nicest city.
Heated pool, internet access, continental breakfast even had 'make your own waffles', seems to be well insulated for noise. I was behind the elevator and didn't know it. Staff was friendly, helpful and efficient. Check in was all done except for the door keys before I even arrived. We were visiting my sister who was staying in another motel with a school group. She was impressed with my room and the common areas. This was a great experience. read more
Karen
January 19, 2006
Solo Traveler
10.0
Great place to stay.
Nothing.
great place to stay, would recommend it to many people I know that need a place to stay for great lodging.
Jody
January 16, 2006
Business Traveler
9.0
The kitchen was very clean and well-equipped.
Ants in the hotel, otherwise very clean bathroom.
Clean, functional hotel. Nice kitchen efficiency. Very friendly staff. Continental breakfast was okay. Marginal neighborhood.
Karen
December 20, 2005
Couple
10.0
I think this hotel I stayed was absolutely wonderful, and the staff is great and accommodating
Nothing at all, everything was wonderful.
Absolutely superb, clean friendly and very affordable along with a great place to stay. I will stay there again and again
Reviews of Mainstay Suites Hayward
(1 - 10 of 25 reviews)