Anita from Carbondale,IL
October 29, 2009
Solo Traveler
5.0
When we checked in and went to our room the key they had given us was to a room they had already given to someone else!There was shoes and clothes all over the place and the bed was not made!. They did give us another room and apologized but it was a bad experience.
Charles from Paducah,KY
October 28, 2009
Solo Traveler
9.0
Very clean, a new hotel, friendly staff, room was of nice size and comfortable.
Fitness center didn't have weight lifting equipments.
Great Place and I would stay there again.
Sendil from Greensboro,NC
October 28, 2009
Couple
Great beds, comfortable
Unable to access in-room checkout
Comfortable beds, decent bathroom/shower, almost odd to see an older cathode-tube TV, but this is nit-picking. A very nice hotel!
Angie from Alpharetta,GA
October 26, 2009
Business Traveler
9.0
Great location, great staff, great hotel.
No coffee available before 6am.
Elizabeth from Franklin,TN
October 25, 2009
Couple
5.0
They have double charged my credit card for the 2nd time, even though I specifically asked her to be careful!
Tom from Shelby,OH
October 22, 2009
Solo Traveler
10.0
We were more than pleased.
Great location. Very clear. staff was very friendly.
Nick from Minooka,IL
October 19, 2009
Business Traveler
10.0
Great location. Nice clean rooms and cheerful staff made the trip great.
Tommy from Florence,AL
October 19, 2009
Senior Travelers
7.0
Cleanliness.
No refrigerator; no microwave; no complimentary breakfast.
We will not be staying at this hotel again; we like a hotel that has a complimentary breakfast, refrigerator, and microwave for convenience.
Sara from Bolivar,TN
October 17, 2009
Family Traveling with Teens
9.0
The hotel was very clean and inviting. We were very comfortable.
Darren from Decatur,IL
October 16, 2009
Family Traveling with Young Children
10.0
Cleanliness and location.
Everything was great.
Highly Recommend. Nearly Spotless. Food Services and Quality were exceptional.
Reviews of Marriott Franklin Cool Springs
(1 - 10 of 84 reviews)