Mercure Auckland

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Mercure Auckland

Mercure Auckland Image
3 Star
8 Customs Street
Auckland 1001
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Mercure Auckland Amenities
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  • 220 AC
  • Adjoining Rooms
  • Air Conditioned
  • AM/FM Alarm Clock
  • Audio Visual Equipment
  • Bath Tub
  • Coffee Maker in Room
  • Concierge Desk
  • Cribs Available
  • Currency Exchange
  • Elevators
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High speed internet access
  • Internet Access
  • Iron
  • Lounge
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Overhead Projector
  • Porters
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Smoke Detectors
  • Television with Cable
  • TV
  • Valet Parking
  • Wake-up Service
Exterior View Exterior View Meeting Room Meeting Room Restaurant Meeting Room Restaurant Miscellaneous Restaurant Map Guest Room Bar / Lounge Guest Room Guest Room
photos | amenities | 9 guest reviews | map this hotel
Guest Rating:
user rating 8.0
8.5
Description of Mercure Auckland
Located in the heart of the Auckland waterfront district, Mercure Auckland overlooks the spectacular harbour and bustling city. Situated within walking distance of Auckland shopping, restaurants, the Viaduct Harbour, ferry terminals and Vector Arena, Mercure Hotel Auckland offers 189 rooms and suites, a gym, undercover valet parking, and a dedicated conference floor catering for 200 delegates. Vertigo Restaurant and Bar is located on the top floor of the hotel and offers great panoramic views. read more
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Auckland Hotels
Priceline Guest Score Card
Based on 11 reviews from guests who stayed at the Mercure Auckland
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 7.0.0
7.0
Check Rates and Availability at the Mercure Auckland

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Hotel Guest Reviews of the Mercure Auckland
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Traveling as Couple | Family with Young Children | Senior Traveler | Group Traveler
Senior Travelers
Kenneth
April 8, 2008
Senior Travelers
9.0
Concierge took our bags to room while we were waiting for it to be ready.
Needed adapter for 110V & one I received did not work; in fact, it blew the main fuse!

Restaurant at top had lovely view, but drinks were very expensive. We did not eat any meals there, so can't review the cost or quality, but the continental breakfast would have cost us $16 each, & did not look that great. All-in-all though, the hotel was very nice & we'd stay again if we were in Auckland.

Group Traveler
Nona
April 6, 2008
Group Traveler
9.0
Great location from cruise ships and tourist attractions.
No complaints.

Friendly and helpful staff. Clean and sufficient accommodations near cruise ship and local transportation and tourist attractions.

Senior Travelers
Julia
March 28, 2008
Senior Travelers
7.0
Very close to waterfront and close to cruise terminal.
Lobby bleak and crowded; too many tours at hotel.

Close to cruise ship terminal, but limited view of water. Rooms were small--limited space for luggage required for 25 day cruise.

Senior Travelers
Judi
February 9, 2008
Senior Travelers
10.0
Downtown location was great, close to coffee, restaurants, shopping, friendly staff, easy walk from cruise line.
Nothing I didn't like!

We had a short walk from the cruise line dock to the hotel. Had a great view of the Auckland "space needle" from the room. The rooms were comfortable, the showers and facilities were very good. The staff was helpful in giving directions, and storing our luggage before and after check-in, very friendly and professional. It was close to public transportation to go to museums etc. I highly recommend this hotel. read more

Business Traveler
Sean
January 26, 2008
Business Traveler
9.0
Next door to major public rail station hub.
Suboptimal laundry facilities; need more machines.

Wonderful view of the harbor; right Downtown where the action is.

Family Traveling with Young Children
Terry
June 18, 2007
Family Traveling with Young Children
7.0
Great location to waterfront. Restaurant has great view. Nice staff. Rooms neat if not the most modern.
Hallways look a bit dated.

Great moderately priced hotel close to the waterfront in Auckland. Good value with full breakfast included. Would stay there again.

Business Traveler
Nikki
April 21, 2007
Business Traveler
9.0
Location is perfect for island ferry connection, city life!
A touch expensive.

You can't beat the location in the city, one block from ferry docks, downtown shopping center, queen street businesses, and train station. Truly everything you need is right at the mercury doorstep.

Group Traveler
Robert
April 12, 2007
Group Traveler
8.0
Location was excellent.
Only 3 people allowed in each room, booked it for 4.

Excellent value - close to everything. Beautiful harbor view.

Couple
Scottie
March 14, 2007
Couple
9.0
The harbor views. Location is excellent. Staff is also wonderful and friendly.
Rooms are small. Could use firmer beds. Showers not tall people (5'10"+) friendly.

The staff were very responsive both by email before the trip and in person. The rooms were a little small but enough (typical in NZ) and the shower heads way to low for me (6'3"). The harbor views are probably the best in town next to the very pricey hotel directly on the Warf. The location is absolutely central for all best shopping and dinning brilliant. I was very happy with the experience. read more

Reviews of Mercure Auckland
(1 - 9 of 9 reviews)
Check Rates and Availability at the Mercure Auckland

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