Mercure Paris Suffren Tour Eiffel

Overall the bed was very comfortable and the room clean. Pretty large for Parisian standards. I suspect it was renovated recently, though it was a non smoking room it had a bit of an odd smell. The walls were a bit worn though. Staff was helpful and friendly.

Looks nice at first, but towels smell and lacks amenities.

Good location, close to Metro and Eiffel Tower, but I don;t think it was a 4-star hotel.

I enjoyed my stay here.

The hotel was attractive and the room, while small, was also attractive. However, the bed was uncomfortable and the room was very warm leading to restless sleep. Windows didn't open and thermostat did not work properly. Also, there are two computers in the lobby for guest use but they charge which is largely unheard of in the US. However, the charge is quite expensive - 10 Euro for 15 minutes. And when the computer crashed and I lost my 30 minutes of connection, I was informed by a very rude and homely staff member that the problem existed between the company that provides the computers, my credit card company and America. Needless to say, do not provide computers without some type of responsibility for their performance and do not be rude to guests. read more

Very poor quality hotel for a four stars hotel. Rooms were very small, no mini bar, very old amenities. Large deception.