Maureen from West Hempstead,NY
October 24, 2009
Couple
6.0
The view from our room was wonderful.
Our first room was not what we paid for changed rooms next day.
We were given a left-over room the first night. We complained the next day and were given a much better room - one that we did pay for. Service was terrific. A little to loud for me - but that's just my opinion. A little hard to navigate the hotel. Over-all-a very nice hotel.
Joyce from Downey,ID
October 14, 2009
Group Traveler
9.0
Location.
Ken from Franklin,NY
October 9, 2009
Solo Traveler
1.0
Did not give room reserved, switched to different area.
Had two queen beds reserved at MGM Grand. Upgraded by hotel to room with one bed and pullout in Signature Towers. A separate hotel well away from MGM pool facilities.
Daryl from Clinton,UT
September 22, 2009
Family Traveling with Young Children
8.0
The beds were extremely comfortable.
Very crowded.
Neke from Memphis,TN
September 20, 2009
Business Traveler
9.0
They charge me for the food that was not eaten and it was also sent back.
The hotel customer service was up to speed, but when I ask if the charge had been taken off my bill, they said yes but never checked in the computer. And of course I was charged for something that I shouldn't have.
David from San Bruno,CA
September 14, 2009
Group Traveler
10.0
The hotel was great and a pleasure to be in.
Kel from Fountain Valley,AR
August 29, 2009
Family Traveling with Teens
10.0
The rooms were very nice and the beds were very comfortable.
The MGM is a beautiful and clean hotel. The beds and pillows were very comfortable. The lazy river pool area ended up being a big hit with our family.
Nancy from San Jose,CA
August 24, 2009
9.0
Very well maintained and was comfortable.
The place was HUGE. It took a very long time to get to anything or go anywhere in the hotel.
The MGM was beautiful and well maintained.
Diane from La Crescenta,CA
August 20, 2009
Family Traveling with Teens
10.0
Decor and comfort were great.
It was too far to the pool; housekeeping not through.
Peter from Frisco,TX
August 17, 2009
Family Traveling with Teens
8.0
Good entertainment and location.
No activities for minors, restaurants were all booked up.
Too expensive for a Room in the Back side of the hotel. Staff service is slow. only casino is everywhere, and nothing available for teenagers!
Reviews of Mgm Grand Hotel Casino
(1 - 10 of 272 reviews)