Jeremy
September 25, 2006
Business Traveler
7.0
It was cheap and had a convenient location.
I wish I'd have spent another $20 and moved up a bit in quality.
Like I said, the price was right. I was only there for 12 hours, so everything was fine. Location was perfect for me. The late night hotel staff was exactly what you'd expect...competent, but not particularly great at greeting the weary traveler. I was given excellent driving directions by the day staff though. No TV remote in the room, the tub backed up when I showered. All around, it was an O.K. experience. read more
Martin
September 19, 2006
Business Traveler
2.0
The personnel were very friendly and helpful.
It's in very poor condition and in a bad location.
The hotel is in much need of repair and refurbishment. We stayed in a section of the hotel that was designated as no smoking and it reeked of smoke, the carpet is worn in the hallways, there were water spots on the ceiling of our bathroom. I wouldn't have minded at all the simplicity of the hotel and it's rooms but it's in bad shape.
Laura
September 19, 2006
Family Traveling with Young Children
6.0
Good value for money.
Dirty sheets on fold out bed.
Basic hotel, bathroom and pool area clean, good customer service - pay better attention to cleaning (dirty sheets on sofa sleeper).
Debralyn
August 24, 2006
Couple
1.0
Nothing.
The public areas were filthy.
I would not recommend this hotel to my worst enemy. It was filthy and the front desk staff were less than friendly. There was mold on the bathroom wall. The curtains had heavy dust and cobwebs along the top edge. Our non-smoking room reeked of cigarette smoke, to the extent that clothing items that stayed in our luggage had to be washed when we got home. Very disappointed!!
Mike
August 20, 2006
Family Traveling with Young Children
4.0
Location was good.
Very dirty needs to be updated.
My 5 year old son and my 7 year old daughter found a crack pipe in the bath room 10 minutes before we left, talked with hotel said they needed to talk with you guys about situation some please contact me back.
Eric
August 8, 2006
Couple
1.0
Nothing.
Everything.
N/A
Lori
June 26, 2006
Family Traveling with Young Children
6.0
Close to the amusement park we were going to.
The rooms could have been cleaner.
Rooms were affordable, however they could have been cleaner. The staff through out the hotel were all friendly and helpful.
Jill
June 21, 2006
Family Traveling with Young Children
9.0
Very clean room, fan in bathroom, cable TV, pool.
Bathroom fan not working well, parking not close to room.
Nice employees, pool nice but cold, very nice breakfast, close to shopping and restaurants, clean beds and room, quiet. Only problem is fan in bathroom not working right but we neglected to tell front desk.
Jared
June 19, 2006
Business Traveler
5.0
Cheap.
Room had a peculiar smell. I was told by a resident I shouldn't have stayed there because of the seedy area.
The room had a funny smell. The breakfast left much to be desired and the area was questionable, at best. Overall, it's a cheap place to stay but is definitely the poorest Quality Inn and Suites I have stayed at.
Ken
June 14, 2006
Solo Traveler
3.0
Nothing.
Unclean, needs paint, fix tiles.
The only good experience we had was our upgrade because they gave our room away.
Reviews of Muskegon Heights Red Roof
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