Naniloa Volcanoes Resort

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Naniloa Volcanoes Resort

Naniloa Volcanoes Resort Image
2 Star
93 Banyan Drive
Hilo, HI 96720
Naniloa Volcanoes Resort Amenities
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  • 24 Hour Front Desk
  • City Center
  • Free Parking
  • Handicapped Rooms/Facilities
  • High speed internet access
  • Meeting/Banquet Facilities
  • Pool
  • Restaurant
  • Safe Deposit Box
  • Telephone
Exterior View 1 Golf Course Restaurant Polynesian Room Guest Room Double (picture ) Naniloa Gazibo (picture ) Feast Food (picture ) Pool (picture ) Naniloa Volcanoes Golf Course (picture ) Main Exterior View Crown Room (picture ) The Hotel Evening At Naniloa (picture ) Dream Wedding (picture ) Pool View Renovated Guest Room (picture ) Ocean View With Mauna Kea Exterior View Guest Room The Hotel
photos | amenities | 20 guest reviews | map this hotel
Guest Rating:
user rating 5.0
5.6
Description of Naniloa Volcanoes Resort
Naniloa Volcanoes Resort conveniently located near the Hawaii Volcanoes National Park just 28 miles away. Located on the shores of beautiful Hilo Bay Naniloa Volcanoes Resort enjoys breathtaking views of the Mauna Kea the lush Hamakua coastline and tranquil Hilo Bay. As the gateway to Hawaii Volcanoes National Park Naniloa Volcanoes Resort provides the perfect base for visitors to explore the many natural wonders in the Hawaii Volcanoes National Park to access the variety of adventure and cultural tours available on the unspoiled East side of the Big Island. Newly renovated rooms feature new beeding furniture 32 in flat screen TV spacious tile bathroom and free internet access etc. read more
from $85
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Priceline Guest Score Card
Based on 25 reviews from guests who stayed at the Naniloa Volcanoes Resort
Overall Quality Score
user rating 5.6.0
5.6
Hotel Cleanliness
user rating 5.3.0
5.3
Hotel Staff
user rating 6.0.0
6.0
Location of Hotel
user rating 7.4.0
7.4
Hotel Dining
user rating 3.2.0
3.2
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Hotel Guest Reviews of the Naniloa Volcanoes Resort
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Family with Teens
Business Traveler
Nathan from Honolulu,HI
October 30, 2009
Business Traveler
9.0
It was clean and the staff friendly and cooperative.
Hotel undergoing renovations, therefore noisy at times.

Convenient and clean property. When renovations are completed this will be a gem on Hilo Bay. The staff is courteous and willing to help make your stay enjoyable

Couple
John from Kailua Kona,HI
October 28, 2009
Couple
1.0
Room itself was clean.
The ground were rundown and the place looked abandoned.
Couple
John from Kailua Kona,HI
October 28, 2009
Couple
1.0
Room itself was clean.
The ground were rundown and the place looked abandoned.

The hotel has obviously seen better. The spa was boarded up and closed. The restaurants that used to be there are closed, which is a shame. The walkways around the hotel lack safety railings and the abandoned swimming pool in the parking lot is unlocked and filled with water, algae and garbage. This hotel's grounds in unsafe for children as well as some adults. Do not let your children roam alone. There are numerous spot on the grounds for children to fall in and drowned between the tide pools and abandoned swimming pool. Do yourself a favor and stay at a hotel/resort on the west side and drive over to see the site during the day. The meth heads screaming their heads off in the parking lot until 4:30 in the morning told me how little the hotel cared about the guests safety or tourism. Please heed my warning and stay a newer resort in Waikaloa or Kona. read more

Couple
Peggy from Irvine,CA
October 20, 2009
Couple
9.0
The room was updated and nicely decorated.
Hotel is undergoing major restoration which takes away from niceness.
Family Traveling with Young Children
Vic from Kailua Kona,HI
October 20, 2009
Family Traveling with Young Children
5.0
Not much.
The attempt at a renovation was poor, in workmanship and design.

If you just need a place to sleep it's OK.

Family Traveling with Young Children
Theresa from San Jose,CA
October 4, 2009
Family Traveling with Young Children
4.0
It was under construction and looked abandoned. They should have fixed it up more before opening it to the public! Parking lot was unsafe!
Business Traveler
Henrietta from Honolulu,HI
April 5, 2009
Business Traveler
7.0
Big screen LCD and
clean.
Roll away bed charged $25 a night extra. Neighboring hotels didn't charge for same!
Business Traveler
Dave from El Dorado Hills,CA
November 13, 2008
Business Traveler
10.0
Rooms were newly redone with clean tile, dry and no musty smells or mildew.
I do not like physical keys but prefer room cards.

I have stayed at the Hilo Hawaiian and the Naniloa, and greatly preferred the latter.

Couple
Danielle
August 10, 2008
Couple
8.0
The room renovations were really nice.
The exterior of the hotel needs to be renovated and updated also - the bar and restaurant were not open.

The newly renovated rooms were really nice. The bathrooms were gorgeous and the beds were comfortable. The views were amazing. I was a little disappointed about not having a bar or restaurant. Besides that I would stay again.

Couple
Layne
January 1, 2008
Couple
8.0
Newly reconstructed rooms. New furniture.
Construction noise. Outside hotel appearance could use work.

Ocean view was great. Hotel staff was friendly and helpful. Price was awesome for the view and room we got. When they finish construction on the place, it'll be a great place to stay and I'd go back.

Reviews of Naniloa Volcanoes Resort
(1 - 10 of 22 reviews)
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