Fanny from New York,NY
August 18, 2009
Family Traveling with Teens
9.0
The front desk, particularly Joshua, was extremely helpful.
Snacks and drinks were only available in the mini bar in the room, where a bottle of water was $6.
Extremely helpful staff; tastefully decorated; comfortable, quiet rooms.
John from Seattle,WA
August 10, 2009
Family Traveling with Teens
8.0
Requested a non-smoking room, but room was a smoking room.
Karen from Morgan Hill,CA
May 27, 2009
Family Traveling with Teens
10.0
Clean, helpful staff.
Parking was 49.00 but they told me about a cheap lot.
Great service, clean and comfortable.
Kathy from Fresno,CA
May 21, 2009
Family Traveling with Teens
6.0
No comment.
Pat
January 2, 2008
Family Traveling with Teens
6.0
Location.
The front desk made us feel like we were welfare guest when we inquired about getting another room for the night she just wrote it down on a paper and.
I loved the Location and the decor and the feel of the hotel.
Hotel Guest
September 3, 2007
Family Traveling with Teens
10.0
Hotel was beautiful, great location, very friendly and helpful staff.
Nothing.
Great hotel in SF. You can walk anywhere or take the cable car, which stops in the front of the hotel. Hotel staff was always friendly and gave us great recommendations for dinner. The only thing the hotel was missing was a hot tub after those walks up the SF hills.
Terri
July 27, 2007
Family Traveling with Teens
10.0
This was a wonderful place to stay during our visit.
There was nothing we didn't like!
My sister, daughter and I went to San Francisco for the first time! This hotel was fantastic! The staff was extremely friendly and efficient, our room was beautiful and the location was great. It was within walking distance of many parts of the city. I would definitely recommend it to anyone.
Michael
July 11, 2007
Family Traveling with Teens
10.0
Very nice room, very polite staff
Parking was very expensive.
The staff was very efficient and nice. Location is excellent in close proximity to Chinatown, Union Square, and not far from Pier 39. Room was a bit small however very clean and the amenities including turndown were outstanding. I parked up the street one block for $7.00 overnight (!) versus hotel valet parking at $51.00. This hotel was an outstanding value however and I would not hesitate to stay there again and recommend it. read more
Eve
July 11, 2007
Family Traveling with Teens
10.0
The staff was eager to please and help out in any way. They were courteous, friendly and went out of their way to make sure our weekend was special!
I have no complaints at all.
The hotel is in an ideal location for the weekend leisure traveler! We walked to North Beach, Fisherman's wharf and to Union Square with ease. Our room was luscious! The ambiance was heartwarming; the staff was gracious, friendly and completely went out of their way to be helpful.
Doug
July 11, 2007
Family Traveling with Teens
10.0
Friendly and attentive personal service.
Nothing.
The hotel staff was the most friendly and service oriented I have ever experienced. The location is ideal for business or tourist as it is very convenient to the Financial district and China Town. The immediate proximity to the cable car line also makes most tourist attractions accessible. The hotel was beautifully appointed quite and comfortable.
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