Tom from Sussex,NJ
November 17, 2009
Business Traveler
9.0
Far from convention center and shuttle won't go there. Parking was expensive!
Don from La Canada Flintridge,CA
September 28, 2009
Business Traveler
8.0
Simple but neat design.
More walking than necessary.
Phil from Wantagh,NY
April 13, 2009
Business Traveler
10.0
Very different from most hotels.
Great place , convenient, clean, classy hotel.
Marci from Lancaster,VA
March 23, 2009
Couple
8.0
It had great location and the lobby was exceptionally cool.
They tried to charge a destination fee and gave me 2 doubles instead of a king.
The staff goes out of their way to make sure you enjoy your stay.
Sharla from Dumas,TX
March 21, 2009
Couple
10.0
Cleanliness and location.
Extra hidden charges
ice place to stay.
Steve from Arcata,CA
March 16, 2009
Business Traveler
8.0
Nicely appointed rooms, great location.
Some items not in great repair, a little loud.
Great location, nicely decorated, room furniture a bit worn/uncomfortable desk chair.
Mark from Rhinelander,WI
January 29, 2009
Couple
6.0
The bed and bedding and towels were excellent.
The TV, remote controls and heat/AC were terrible.
The rooms were attractive but the TV and remote were useless. The have nice flat screen TV but the function ability of the remote was not good. The heat was very noisy so when the fan kicked on about every 3 to 4 minutes the volume for the TV had to be adjusted up and then down. The staff was excellent.
Chris from Smyrna,TN
January 27, 2009
Family Traveling with Teens
7.0
Friendly staff, comfortable room.
Hear people in next room.
Great location. Walking distance to museums, restaurants and shopping. Friendly staff. Had a problem hearing guest in next room during the night.
Valerie from West Henrietta,NY
January 23, 2009
Couple
7.0
Atmosphere; information created for inauguration.
Dirty bed linen; parking not affiliated with hotel & very expensive.
Hotel is very nice, but you get charged a $10 for internet service. An activity, water in your room. We were there for the inauguration so we had to check out extremely early, but the friendly staff did provide information for the inaugural events, closings, etc., and gave a $50 gift certificate to be used towards our next stay. I thought that was nice.
Doris from Red Hook,NY
January 23, 2009
Group Traveler
10.0
The Staff was the friendliest people.
Not too many amenities such as room service at night-we couldn't find a room service menu in the room.
For my needs in this trip the hotel was perfect! I did not need too many amenities to make use of since I was traveling for the inauguration. But we did notice that there were not too many services like room service or a pool to make use of for the children in our trip. Also working the TV remote was absolutely impossible, even after a technician gave us a new one. They were new TV but I could not access the channels; there was no response and I really wanted to watch Inauguration details while at the hotel. read more
Reviews of Pier 5 Hotel
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